Vice President, Tax & Credit Programs

Overview

AARP Foundation works to end senior poverty by helping vulnerable people over 50 build economic opportunity. Our approach emphasizes equitable outcomes for populations that have faced systemic discrimination. We serve all people 50 plus and their families. Through vigorous legal advocacy and evidence-based solutions, and by building supportive community connections, we foster resilience, advance equity and restore hope.

AARP Foundation is seeking a visionary and dynamic senior leader to provide strategic oversight of its long-standing Tax and Credit Programs. AARP Foundation's signature program, Tax-Aide, is a federally-funded, nationwide program that provides free tax preparation services to over 2 million people annually with a particular focus on older adults living with low income. Executed by a network of over 26,000 volunteers and volunteer leaders in almost 5000 sites, AARP Foundation Tax-Aide is the fourth largest tax preparation services in the nation. For over 60 years, AARP Foundation has implemented the Tax-Aide program by developing and designing new and varied service delivery models. The new Vice President will be responsible for setting the strategic direction and growth model for the program to expand its reach and impact, and to address the financial needs of new and diverse populations. The successful candidate will be an experienced leader who can achieve excellence in execution of an operationally complex program and who can motivate and engage the critical backbone of the program - our staff and volunteers. This role will be a member of AARP Foundation leadership and play a key role in driving new solutions and outcomes to help achieve our vision of ending senior poverty in our nation.

Responsibilities

• Works with leadership across the organization to develop long-term goals and strategic plans that ensure continued successful growth and sustainability. Aligns the priorities of their teams, projects, and programs with key organizational priorities. Proactively seeks out opportunities for collaboration and alignment with other programs, projects, and teams to enhance the value delivered to the organization 'stakeholders.
• Assesses the competitive landscape, market trends, and stakeholder needs to identify new opportunities for the organization to develop and reshape programs to be more relevant to their target audiences. Leads program innovation based on best practices, existing opportunities and risks, and forecasts informed by data and experience.
• Leads the development, execution, and implementation of new programs that align with the organization's goals and objectives and monitors performance to identify and mitigate risks or to proactively embrace meaningful opportunities.
• Ensures that both their team, and the organization, are equipped with the resources, expertise, and the supportive environment required to foster programmatic innovation. Supports innovation efforts while prioritizing adoption based on organizational need and available resources.
• Builds, maintains, and expands high-level partnerships across key sectors and populations. Serves as the face and voice of the organization with key partners and communities. Mitigates complex or urgent relationship risks with key stakeholders and partners.
• Coaches team members to develop the skills and knowledge sets required to succeed within the organization. Invites junior team members to take on opportunities that stretch their ability and invites them to adopt an organizational perspective when project planning or decision making. Provides constructive feedback with a focus on opportunities for growth, even when the feedback is difficult to deliver.

Qualifications

• Bachelor's in a business, finance or social services-related field.
• 10+ years experience in leading large, complex programs with growing levels of responsibility.
• Experience in scaling solutions through various pathways.
• Excellent business judgment, a familiarity with a wide variety of business models both in the for-profit and non-profit sectors, and the ability to see the potential application of these models in the context of social innovation.
• Demonstrated experience managing teams and ability to lead, coach, inspire and grow the team as resources allow.
• Excellent communication skills both oral and written; ability to produce high-quality reports and presentations.
• A preference to take responsibility, manage multiple projects at once, and deliver professional work-product promptly and on deadline.
• Highly self-motivated and with a strong desire to work collaboratively to create not just a stronger program but a stronger organization.
• Volunteer management experience.
• Must be able to travel 20%-25% of the time.

Preferred:

• Strong familiarity with both quantitative and qualitative research and analysis as well as quantifying return on investment.
• Well-networked in the human services, entrepreneurial, and social-entrepreneurship fields with an ability to engage these resources to assist the Foundation in its mission.
• Graduate degree in business, finance or social services-related field.

Additional Requirements

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.