Contracts Systems Analyst

Summary

Contracts Systems Analyst

Telework 100%

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega MIOS supports the military, federal, and commercial entities at home and abroad. Together, the companies aligned under the MIOS SBU offer a diverse and complementary range of capabilities that strengthen our capacity for shared knowledge and mission-focused service to our customers.

The Contracts Systems Analyst focuses on understanding, developing, training, and assisting in troubleshooting, supporting, and maintaining MIOS Conga Contracts Lifecycle Management System (CLMS) as a key part of the Contracts team. The Contracts Systems Analyst performs system administration duties for assigned CLMS requirements. The Contracts System Analyst will serve as the ultimate super user and champion for the CLMS, working with the business and technical staff to assess any updated business requirements and processes and align them with the appropriate CLMS requirements resulting in improved process efficiency and accuracy. The Contracts Systems Analyst assists with the ongoing user training, providing support on user questions, assisting with building a FAQ library and assisting in user adoption. Additionally, the Contracts Systems Analyst is responsible for assessing application issues and developing business and system solutions. The Contracts Systems Analyst is familiar with the Force.com platform (or similar relational database platforms) and may assist in developing release notes and user training materials. The Contracts Systems Analyst will assist in report development, and workflow design for any other applications the MIOS Contracts Department elects to implement.

Responsibilities

• CLMS SME providing support to contracts with templates, clause maintenance, management (as further noted below), and record management.
• Assist in the building of a contract clause library and the ongoing maintenance of such library.
• Assist in the addition of templates and the ongoing maintenance of existing templates, as changes are made available by Chenega's Corporate Legal Department.
• Work with CLMS System Administration supporting user access, profile, and organization maintenance.
• Oversee/advocate user support effectiveness for contracts and subsidiary users (training, user resources, support requirements, user utilization enhancements, etc.).
• Develop CLMS performance reports (within CLMS and with Power BI) for internal contracts and subsidiary use as well as monthly operations reporting. Develop contract reports from the record data contained in CLMS.
• With key stakeholder groups, review CLMS metrics, identify performance trends, report on overall performance to targets, recommend best practices, and conduct corrective action reviews to constantly drive improved performance.
• Identify and, where appropriate, escalate utilization gaps and recommend changes/enhancements. Support Administration in any necessary updates of certain features within CLMS to enhance user experience.
• Support future improvement and integration initiatives.
• Other administrator duties as assigned.

Qualifications

• Associate degree or Bachelor of Science in Information Technology, Computer Science, or Business Management.
• 2+ years of administrator experience in business systems.
• Prior experience with contract life cycle management systems is a plus.
• Ability to complete Conga Administrator Certification training with achieving certification will be required.
• Business system user experience/effectiveness advocacy and administration.
• Prior experience with business process improvements preferably at a Six Sigma Green Belt level or higher centered around business systems utilization or implementation is a plus.
• Experience establishing and managing process/system user community resources, including developing and/or conducting user training, user resources, satisfaction/effectiveness surveys, user feedback, and implementation.
• Experience developing performance reporting, including target setting and trending metrics, including process cycle times, transaction first pass yields, transaction throughput, queuing, process delays, user process effectiveness, etc. in Power BI.
• Prior system reporting experience including Conga CLM is desirable.
• Experience leveraging process/system reporting to develop improvements to restore performance to target or to drive the next cycle of improvement opportunities.
• Experience with the Microsoft Office 365 suite of applications, including Word, Excel, SharePoint, Forms, Issues tracking, Task management, TEAMS, and Yammer. Microsoft Power Platform (Power Automate, Power Apps, Virtual Agent, Dataverse) experience would be advantageous.
• Strong communication and presentation skills.
• Background check required with the ability to obtain a Secret clearance, at a minimum, if needed.

Knowledge, Skills, and Abilities

• An understanding of business process/business effectiveness utilizing business systems.
• A basic understanding of government contracting providing performance analysis requirements to ensure Chenega's investment in its CLMS is fully realized.
• An understanding of relational databases to include the Sales Force application, or at a minimum, of the Force.com platform.
• Excellent organizational skills and capabilities to handle multiple tasks at once with the ability to meet deadlines.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. We believe there's always room to learn from entry-level employees to senior leaders.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to our relationships with our clients, team members, and communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#MIOS, LLC

Teleworking Permitted?

Yes

Estimated Salary/Wage

Up to USD $85,000.00/Yr.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program