Engineer II, Quality & Agility (2 Open Positions Available)

Washington, DC
Jun 01, 2023
Jul 01, 2023
Engineer, IT, QA Engineer
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations, system and software lifecycle implementations, enabling the mobile workforce and protecting AARP network, systems and data. A variety of technologies and practices are used including cloud computing, automation, artificial intelligence and machine learning within highly collaborative Agile teams.

The Engineer II, Quality & Agility works with cross-functional teams and customers to understand business requirements and translates into technical specifications. Discovers the true requirements underlying feature requests and recommends alternative technical approaches. Partners with cross-functional technical teams to launch projects and provide ongoing technical support. Collaborates with management to identify opportunities to streamline technology processes and develop new procedures that support the business unit/department.


  • Establishing the technical roadmap for the platform or capability strategy and lifecycle that considers value-based outcomes, costs to maintain, supportability, and performance.
  • Ensuring sound integration, data, security, and business architecture design throughout all stages within the platform or capability lifecycle.
  • Providing the rapid delivery and development of technical solutions that align with business and/or platform outcomes.
  • Providing technical leadership for internal and external audits, disaster recovery, ongoing operations, production support, third-party development or implementation services, contract negotiations, and business interactions related to platform or capability systems and services.
  • Troubleshooting and resolving technical issues related to platform or capability systems, solutions, and services.
  • Innovating and/or driving the continuous improvements of implementation methodology and technical service offerings based on customer/employee experiences or other enterprise objectives/outcomes.
  • Actively participating in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technology-based business solutions.
  • Developing and maintaining deep technical knowledge and expertise related to domain area systems, solutions, services and applications.


  • Bachelor's Degree or an equivalent of 10+ years of progressive IT experience as a technical lead with an agile mindset in quality engineering and ALM (Application Lifecycle Management) tool administration.
  • Hands-on experience developing, implementing, enforcing, and improving quality standards, tools, and methods that assure quality is integrated throughout SDLC through creating and executing detailed, comprehensive, and well-structured test plans, test cases, and test reports.
  • Hands-on experience with ALM tools (e.g., Jira/Green hopper, Jira Align, Jira Advanced Roadmaps, Rally, Version One, HP ALM or equivalent) producing quality metrics and business analytics tools - eazyBI, Enterprise Insights, Power BI, Tableau or equivalent.
  • Extensive experience with test automation frameworks (e.g., Selenium, UI Vision, SaaS Automated Test Framework, Soap Sonar, Ready API or equivalent).
  • In-depth experience of Jira in a large (3000 + users) Atlassian cloud Administration; Jira Advanced Roadmaps and Jira Align experience is preferred.
  • Manage all critical aspects of Atlassian tooling including but not limited to workflows, screen schemes, automations, JQL, reporting, permissions, notifications, custom fields, marketplace add-ons, integrations, and license utilization.
  • Demonstrated experience providing mentorship, technical guidance, and training to Technical Support teams for Jira and Confluence spaces.
  • Experience in partnering closely with DevOps/platform engineering team in integrating QA automation into CI/CD pipelines.
  • Ability to provide on-call and after-hours support as necessary.

Additional Requirements
  • Regular and reliable job attendance.
  • Effective verbal and written communication skills.
  • Exhibit respect and understanding of others to maintain professional relationships.
  • Independent judgement in evaluation options to make sound decisions.
  • Home office environment with the ability to work effectively surrounded by moderate home environment noise.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

For this position, we anticipate offering a salary between $135,000 to $157,500 per year. This role is also eligible to participate in an annual incentive plan with a percentage up to 12%. Bonus eligibility is dependent upon organizational and individual performance.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

Similar jobs