Risk Management Assistant (admin Asst V)

Fairfax, Virginia
$49,526.46 - $82,543.97 Annually
Apr 01, 2023
Apr 15, 2023
Full Time
Job Announcement

Reports directly to the claims manager. Provides oversight of the claims service provider and their performance in the management of Workers’ Compensation claims. Responsible for service-provider performance audits to evaluate compliance with contractual standards, statutory requirements, and other tenets of quality claims handling. Manages the investigation and evaluation of liability claims and works closely with the County Attorney in the development of defenses for such cases. Prepares, analyzes, and maintains statistical and loss records for trend analysis. As a member of the Risk Management Division’s team, participates in strategic planning and establishment of program goals and objectives. Provides training to county agencies and employees on claims related matters.

Functional areas: claims management, finance, insurance, and risk management

Note: The salary offer will not exceed the midpoint ($66,034.80) of the advertised compensation range.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
General Financial Duties
  • Supervises a group of clerical/accounting personnel performing duties at the Asst. III level;
  • Determines, modifies, and implements administrative policies, procedures and methods to improve office practices;
  • Designs and uses spreadsheets and databases to interpret and organize resource information;
  • Provides customized reports to analysts or others in the unit.
Fiscal Administration
  • Analyzes data and develops budget recommendations and projections for unit;
  • Administers several complex funds, projects, contracts and/or grants;
  • Processes journal and/or budget entries (e.g., change orders, accruals).
  • Performs duties requiring entry level professional knowledge of basic accounting principles;
  • Reconciles and monitors unit's accounting processes;
  • Resolves non-routine and complex problems;
  • Prepares wire transfers;
  • Performs unique accounting functions that have department-wide impact.
  • Researches and recommends equipment/vendors and prices;
  • Determines substitutes for supplies and high value equipment;
  • Coordinates the purchase of non-standard items (e.g., purchases requiring coordination with other departments, multi-fund purchases, and/or biohazardous material acquisition);
  • Resolves issues and disputes with vendors and/or identifies need for increased levels of contract monitoring;
  • Acquires insurance via county Risk Management.
General Executive Assistance
  • Provides advice and counsel to members of the executive/work unit head's functional area;
  • Exercises discretion in administrative policy interpretation;
  • Resolves a wide variety of operational problems requiring sound judgment.
  • Acts as the liaison between the executive/work unit head's functional area, other county offices, and external agencies;
  • Recommends exceptions to administrative policies that are subject to review.
Scheduling & Coordinating for Others
  • Supervises or handles the most complex, non-routine activities where consequence of error is high;
  • Coordinates all logistic activities for visits by external groups;
  • Schedules/sets up presentation rooms, obtains required audiovisual equipment, schedules order of presentations, length, etc.;
  • Verifies travel arrangements made by visitors (e.g., travel to/from hotel);
  • Makes all arrangements required by visitors regarding catering or supplies;
  • Directs or performs the scheduling, organizing, coordinating and making of arrangements for national and international meetings;
  • Negotiates prices for goods and services required at meetings;
  • Manages the calendar of the executive/work unit head with authority to make commitments of the executive/work unit head's time and to distinguish higher from lower priorities in the executive/work unit head's schedule.
  • Independently composes original correspondence (e.g., preparation of replies to non-technical requests) for the functional area under their own signature;
  • Explains and interprets policies as they apply to unique situations with potential legal and safety implications;
  • Researches, coordinates, and provides information to others including citizens, executive/work unit head, and/or BOS members/staff;
  • Informs internal staff regarding executive/work unit head's decisions regarding procedural issues and provides the reasons for those decisions.
Office Management
  • Supervises several dissimilar or specialized functions each with unique training requirements;
  • Devises procedures for complex or specialized functions;
  • Anticipates and develops procedures/tools to prevent problems; solves unusual problems;
  • Provides administrative support to the functional area (e.g., reviews, evaluates and prioritizes all requests and communications;
  • Analyzes short and long-range administrative needs such as space, staffing of functional area).
General Administrative
  • Responsible for and determines administrative procedures.
Receptionist/Public Contact
  • Answers questions requiring decisions that tend to establish a precedent and/or commit a unit or supervisor to a course of action;
  • Recommends procedural changes;
  • Interprets policies and provides oral and/or written interpretations/procedures for non-routine/complex problems referred by front line staff.
Word Processing/Typing
  • Supervises word processing staff including training of staff;
  • Edits for style, format, and/or layout.
Information Systems/Software
  • Trains staff in use of agency information systems/software;
  • Researches & selects hardware/software;
  • Creates complex spreadsheets for department;
  • Operates/manages complex databases & other software using advanced functions;
  • Diagnoses and resolves hardware/software problems using substantive computer/software knowledge.
  • Prepares one of a kind reports, gathers statistics based on information compiled from various sources, draws conclusions, and makes recommendations.
  • Supervises all personnel administrative functions for the department;
  • Reviews new departmental policies for HR implications and recommends and implements administrative changes;
  • Researches and recommends solutions to non-routine/one-of-a-kind problems;
  • Drafts and coordinates approval of documents that include "boilerplate" language for matters related to HR (e.g., underfill agreements);
  • Works with hiring manager to coordinate appointment and review process;
  • Reviews class specifications and recommends requested job classification;
  • Develops administrative HR-related procedures for agency.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Knowledge of county policies within functional area of responsibility. This may include knowledge of an outside institution, dissimilar operational unit within the county or the basic principles and methods of a professional field.
Executive Assistance
  • Thorough knowledge of the executive/work unit head's program/area and of county administration and organization.
  • Ability to maintain confidentiality and be sensitive to political issues.
  • Knowledge and sensitivity to issues, priorities, protocol, etc.
Math Skills
  • Basic math skills.
PC Skills
  • Intermediate skills in the use of applicable Microsoft Office Suite software;
  • Intermediate skills in the use of agency specific software applications.
  • Ability to communicate well through written and oral means;
  • Ability to speak in front of a group.
Information Abilities
  • Ability to gather, integrate, and analyze complex data.
Interpersonal Abilities
  • Ability to establish and maintain effective working relationships with both external and internal contacts.
Purchasing and Accounting
  • Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least eight functions.
Personnel and Payroll
  • Ability to perform all human Capital Management Enterprise Resource Planning system functions.

Employment Standards

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies.) High school graduation and four years of experience providing administrative support in the assigned functional area(s).

The appointee to this position will be required to complete a criminal background check and a credit check to the satisfaction of the employer. Applicants and employees within these select positions must demonstrate financial responsibility in personal finances as a condition of employment.
  • Designation and/or Associate in Claims (AIC) Designation.
  • Experience with and knowledge of Virginia Workers’ Compensation and tort liability laws.
  • Experience with claims investigation techniques.
  • Strong analytical and problem-solving skills.
  • Excellent oral and written communication skills.
  • Ability to multi-task, manage priorities and adapt to change.
  • Valid Driver's License.
  • Experience in MS Office Suite.

Job is generally sedentary in nature, however, visual acuity is required to read data on computer monitor. Ability to operate keyboard driven equipment, motorized vehicle, and carry items up to 15 lbs. All duties performed with or without reasonable accommodations.

Panel interview and may include a practical exercise.
The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

Similar jobs