Business Analyst I

Fairfax, Virginia
$62,693.28 - $104,489.63 Annually
Apr 01, 2023
Apr 15, 2023
Full Time
Job Announcement

Are you looking for a career that offers you…..

Dynamic one-year orientation
Opportunity to make a difference by serving those most in need
Work collaboratively with community partners to address public health priorities.
A Learning culture
Work life balance
Great health benefits
Supportive team environment.

Then look no further. come join the fairfax county health department team and use your skills and abilities to “protect, promote and improve the health and quality of life for all who live, work and play in our community” (Fairfax County Health Department Mission Statement).

The Fairfax County Health Department is the largest public health department in Virginia, serving 1.2 million residents from diverse ethnic, cultural, and economic backgrounds throughout Fairfax County, as well as the cities of Fairfax and Falls Church and the towns of Herndon, Vienna, and Clifton. With more than 100 years of leadership in the public health field, we are committed to protecting, promoting, and improving the health and quality of life for all in our community.

The Fairfax County Health Department is seeking an entry to mid-level Business Analyst to support various program systems and software. Assigned systems may include practice management and electronic health record system, environmental health/inspection applications, laboratory information systems, pharmacy systems or other administrative and program area applications that support the department's program activities.

Under direction from the Health Department lead Business Analyst and Informatics and IT manager, the position will provide technical and administrative support in the following areas:

  • Perform analysis of program business needs
  • Document business requirements and system workflows
  • Participate in stakeholder and user interactions (i.e. meetings, email communications, trainings, among others.)
  • Provide system documentation in the form of user guides, job aides, etc.
  • Define reporting requirements and develop reports
  • Perform various levels of system administration
  • Provide trainings and end-user help desk support within the Department.
  • Support the management of software licenses, invoices, purchase orders, and policies
  • Act as a liaison between our Health Department and Department of IT partners

The Business Analyst will become a subject matter expert to assigned health department systems to provide user solutions, troubleshoot bugs, and recommend enhancements to Health Department management and program area staff.

Employment Standards

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus, six months of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

The appointee to this position will be required to complete a criminal background, a child protective services check and driving record check to the satisfaction of the employer.
This position is considered essential personnel.

  • Familiarity with or work experience in an IT or technical environment specifically with requirements gathering, design, and implementation of IT solutions within a Government entity (specifically within human services systems and/or public health).
  • Knowledge of effective business analysis methods, practices, and techniques.
  • Ability to train employees in the use of hardware and software.
  • Demonstrated experience in requirements analysis, application design, user training and documentation.
  • Experience or familiarity with various technical tools - MS SharePoint environments, O365 applications, and various reporting solutions (i.e. Crystal Reports, Cognos, Power BI, Tableau, SSRS, etc).

Job is generally sedentary in nature, however, entails walking, standing, sitting, climbing stairs, reaching and bending; uses hands to grasp, handle, or feel. Employee may be required to lift or carry up to 25 lbs. occasionally. Visual acuity is required to read data on a computer monitor, digital display and audio visual instrument. Incumbent must be able to operate keyboard driven equipment and computer. Ability to drive a vehicle. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Generally, works in an office environment yet may occasionally be required to perform job duties outside of the typical office setting. All duties performed with or without reasonable accommodations.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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