Sr. Human Capital Analysis & Program Evaluation Coordinator

Washington D.C
Mar 23, 2023
Apr 03, 2023
Full Time
General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.


  • A Bachelor's degree in Human Resources, Administration, Statistics, Organizational Behavior/Psychology or similar fields of study.

  • Minimum of seven (7) years related work experience (HC data analysis, program evaluation, reporting). Experience creating complex analyses, presentations, and reports. Experience of data mining and analysis. Must have experience using MS Excel, PowerPoint, and Access, SPSS or other statistical package, Visual Studio, SQL and other database reporting tools. Must have experience performing full scope of metrics analysis, identifying trends and patterns and producing results for actionable management decisions. Also, must have experience in designing and conducting research projects and analyses (qualitative, quantitative) to include the development of data collection tools (surveys, questionnaires), selection of most appropriate sampling and data analysis methods, data modelling, interpretation, and presentation of results. Experience in developing and executing frameworks for program evaluation is required.


  • A Master's degree in Human Resources, Administration, Statistics, Organizational Behavior/Psychology or similar fields of study.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.


The Sr. Human Capital Analysis & Program Evaluation Coordinator will function as an expert for Human Capital (HC) analytics and proactively analyze relationships between data. The Sr. Coordinator provides strategic analysis of Human Capital (HC) data from multiple datasets to help drive informed decisions. Applies specific knowledge of the business to the data analytics, identifies trends, and monitors, analyzes and reports on data trends that may have a strategic impact on existing or future projects or processes. Evaluates programs and conducts a wide range of statistical analyses (qualitative and quantitative). Designs and delivers reports and presentations.


  • Production Reporting and Data Set Deliveries:
  • Performs Human Capital Metrics Analysis and Reporting
  • Collects and analyzes HC data and metrics, identifies trends and creates predictive modeling.
  • Creates simple to complex reports and data visualizations to respond to ad-hoc reporting requests and testing hypotheses. Ensures reports are comprehensive, accurate, timely, and relevant and reflect the most recent organizational changes. Ensures regularly scheduled dataset deliveries to customers are accurate and timely.
  • Conducts a wide spectrum of statistical analyses (qualitative and quantitative), interprets the findings, and communicates effectively with key stakeholders to enhance their understanding of HC processes. Designs and analyzes questionnaires and surveys.
  • Determines the mix of presentational tools (including dashboards) that will best deploy the information, to include traditional static, dynamic user generated, menu driven, and real time interactive. Confirm accuracy and effectiveness of presentation.
  • HCS Program Evaluation:
  • Develops simple to complex frameworks for the evaluation of HCS program effectiveness. Conducts full scope of program evaluation, develops summary reports, and communicates findings to key stakeholders. Identifies areas for process improvement and increased program efficiency and effectiveness.
  • Recommends measurements for HCS initiatives to determine value and effectiveness. Assists in the development, tracking and analysis of metrics and dashboards in support of period reporting. Analysis may include quantitative and qualitative, transactional / efficiency and human capital metrics.
  • Projects:
    • Participates in the design and execution of HCS projects related to data analysis, program evaluation, and reporting. As assigned, contributes effectively on all key phases needs assessment and prioritization, project sizing, task execution, customer and partner communication, draft iterations, and finalization/roll out. Keeps the Manager, HCS and customers informed on progress and include them in key decision-making where appropriate.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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