This job has expired

Manager Administrative Services

Washington Metropolitan Area Transit Authority
Washington D.C
Closing date
Apr 1, 2023

Job Details

General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.


  • Bachelor's Degree in Business Administration, Human Resources, Finance or related field.
    • In lieu of a Bachelor's Degree, a high school diploma and four (4) years of administrative and office management experience.

  • Seven (7) years of increasingly responsible administrative and office management experience to include: analysis of administrative procedure and two (2) years of supervisory responsibility of an administrative services function

  • None

  • None

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:

In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.


The Manager Administrative Services is responsible for directing and coordinating all administrative support activities within a large department or division to ensure that administrative staff, departmental equipment, supplies and resources are used in an effective and efficient manner.

  • Manages clerical and administrative staff and directs the day-to-day operations of a variety of administrative activities to ensure the department's needs are met.
  • Coordinates and administers the collection and delivery of the department's budget information in accordance with the Office of Management & Budget Services (OMBS) requirements. Maintains accurate budgetary records for reporting and forecasting purposes.
  • Analyses departmental processes and recommends and implements procedural changes or new procedures to improve administrative operations and more effectively utilize department resources.
  • Coordinates the execution of departmental personnel actions and administers other departmental human resource activities to include but not limited to: facilitating mandatory staff training, coordinating the performance review process, monitoring and reporting employee absenteeism, and position control number (PCN) administration.
  • In cooperation with the appropriate departments, vendors or staff, coordinates and supervises the allocation of facility office space, cubicle assignments and interior build-outs; the acquisition, storage and distribution of office supplies and the purchase, maintenance and repair of office equipment and technology.
  • Acts as the department liaison with internal and external stakeholders on various administrative and research assignments.
  • Trains department managers and staff on departmental and relevant organizational procedures to ensure efficiency in meeting organizational needs.
  • Coordinates the department recruitment process, participates in and advises interview panels to insure adherence to proper human resource procedures and policies.
  • Leads the organization and planning of special departmental events.

  • Assists in the administration of non-revenue fleet operations.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.


The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.



Company info
600 Fifth St. NW

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