Marketing and Communications Special Projects Officer

Washington D.C
Mar 27, 2023
Mar 30, 2023
Full Time
Marketing Statement

Washington Metropolitan Area Transit Authority (Metro) is seeking a dynamic Special Projects Officer in Marketing/Communications who can produce data driven results in marketing campaigns while staying in budget. Our team has a host of exciting projects underway, and we are looking for the right candidate to help us execute them. With various campaigns and initiatives, we're hiring a skilled marketing professional to create and oversee marketing campaigns using data and strategy, across multiple channels to reach company goals. If you are someone who has strong critical thinking skills, good at communicating thoughts and ideas and is innovative, this job is for you.

Minimum Qualifications

  • Bachelor's degree in marketing, communications, public affairs/public relations, political science, public/business administration, research or a related field

  • Minimum of six (6) years' experience in communications, marketing, research, transit/transportation management, or public affairs/public relations

  • N/A

  • Experience preferably in a large service organization setting

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Special Projects Officer is responsible for developing and managing communication projects, special initiatives and integrates a strong customer focus position. The incumbent utilizes standard research and analysis tools, matrix management and other accepted project management methods to develop, coordinate and direct the advancement of the department's enhanced customer information initiatives. The Special Projects Officer is responsible for the department's financial reporting, budgeting, and procurement efforts, ensuring compliance with all Authority processes and procedures on behalf of CSCM.

  • Develops appropriate performance work plans, business and project management plans, budgets, procedures for customer service, communications, and marketing in a timely, coordinated manner
  • Serve as leader or member of Authority matrix teams to plan, launch and evaluate timely, result-oriented special communications projects and programs requiring a strong communications element.
  • Participates on and leads various internal and external committees and task forces, building and maintaining effective working relationships. These relationships ensure internal interdepartmental cooperation, coordination, productivity, and mutually beneficial interface with public and private entities and individuals.
  • Conducts analyses and prepares position papers and reports relative to the System Safety Plan and other special projects, to include reports and presentations to the Board of Directors and their special committees.
  • Develops, monitors, and coordinates special project budgets with CSCM offices and other departments.
  • Develops business plan to modernize the Reproduction and Digital Services function to include improved digital resources and cost efficiencies.
  • Writes position papers, written and/or audio-visual materials including presentations, reports, articles, correspondence and copies for publications.
  • Supports department's procurement requirements by submitting MEADs to request initiate, award, additions to, and deletions from, the Plan of Contracts. Submits requisitions in the P/S FIN system and prepares materials to support requisitions, including scope, evaluation criteria, timelines, and vendor prospects.
  • Provides advice to Senior Management, office directors, and others about the procurement process and when and how to proceed with competitive procurements, simplified acquisitions, bank card purchases, or submission of "request for payment" forms to Accounting. Ensures compliance with all Authority procedures.
  • Submits monthly cost accrual (including re-accrual of prior monthly costs) to Accounting staff so significant cost will be reported when incurred but not yet paid. Downloads and reviews preliminary monthly budget variance reports by office, as well as the department total, to identify unexpected anomalies in reported costs, analyze possible mistakes and, when appropriate, submit requests to Accounting staff to correct any identified accounting mistakes.
  • Monitors and analyzes the Position Management Report, advising Senior Management about vacancies that can be filled or, alternatively, reclassified and used for other departmental priorities.

  • Develops department's annual budget and enters the proposed (by budget center) in the P/S EPM database, consistent with OMBS guidance. Responds to OMBS requests for information, as needed.
  • Work requires flexible schedule to include hours which may include weekends and evenings.
  • The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.