Mail Operations Equipment Assistant

Lakewood, California
Mar 25, 2023
Mar 30, 2023
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

Treasury is responsible for the cash and investment management activities of the AARP enterprise. This includes maintaining sufficient liquidity for operating needs, maximizing earnings on investments within policy guidelines and efficiently processing daily transactions.

The Treasury Operations Assistant processes documents, correspondence, and checks. Adheres to the organization's document lifecycle procedures and archives inactive records in accordance with the records retention schedule. Ensures the timely and accurate processing of payments and all associated data. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy, and conformance to established service levels and applicable policies and procedures.


  • Opens, extracts, scans, and captures remittance data timely and accurately, and meets department productivity and quality standards for all jobs.
  • Operates high-speed mail equipment.
  • Enters member and donor information in a timely and accurate manner.
  • Conducts research using the member and donor database and archives applications to edit or update members and donors accounts.
  • Collaborates with associates regarding any issues or concerns and designates trainers for the permanent and temporary staff.
  • Reconciles daily payment types.


  • HS Diploma/GED, and/or vocational training required.
  • 1+ year of experience in a check and document handling environment.
  • Basic level of proficiency in MS Office products - Outlook Word, Excel.
  • Attention to detail with accuracy.
  • QWERTY keyboard usage and basic 10-key data entry with low error rate.
  • Ability to work OT when required.
  • Strong oral and written communication skills.
  • Flexibility and willingness to learn and be trained in all areas of operations.
  • This job is in the office, no remote work.

Additional Requirements:
  • Regular and reliable job attendance.
  • Effective verbal and written communication skills.
  • Exhibit respect and understanding of others to maintain professional relationships.
  • Independent judgement in evaluation options to make sound decisions.
  • Ability to stand for long periods of time.
  • Ability to operate high speed processing equipment.
  • Ability to lift up to 50 pounds.
  • Ability to work in an environment with loud processing equipment.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

For this position, we anticipate offering a salary between $36,000.00 - $42,000.00 per year. This role is also eligible to participate in an annual incentive plan with a percentage up to 12%. Bonus eligibilty is based on organization and individual performance.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.