Business Integration Manager

Washington, DC
May 22, 2023
Jun 21, 2023
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

AARP's Community, State and National Affairs (CSN) Group includes Government Relations, Programs, Volunteer Engagement, Community Outreach and Advocacy at the federal, state and local levels. It delivers on AARP's social mission by educating and engaging people 50-plus and their families, strengthening communities, and championing issues that help give people financial and health security.

The Business Integration Manager plans and implements business unit and/or department integration initiatives, engages cross-functional teams, and monitors program quality and performance post-implementation. Raises issues and integrates initiatives, solutions, and actions for management. Identifies operational and technological tools to enhance and support existing and/or new initiatives. Collaborates with management to identify opportunities to streamline processes and develop new procedures that support the business unit and/or department.


  • Collaborates with cross-functional teams on strategic business unit objectives. Identifies opportunities for efficiencies in organizational processes or programs and resolves challenges to optimize results. Provides data analysis and reporting to senior management.
  • Plans, organizes, and implements assigned projects. Determines resources needed, tracks budgets, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress.
  • Identifies trends, resolves systemic issues across functions, and ensures strong communication within a matrixed environment. Acts as a liaison to resolve problems and to ensure successful implementation of company initiatives.
  • Represents the business unit on internal working groups. Develops, advises, supports, coordinates, and collaborates on special/ high-level strategic projects across the department/organization.
  • Provides advice and counsel to colleagues on the implementation of the organization's advocacy, member/public engagement, volunteer management, and communications priorities. Executes strategies that support and integrate advocacy, outreach, communications, and volunteer engagement work across multiple business units.
  • Works with key teams to identify areas where process improvements can be achieved through improved workforce management and integration of current systems and process.


  • Bachelor's degree required; Master's degree preferred.
  • 8+ years of project management experience along with experience serving in an advisory capacity to departments and/or business units.
  • Must have strong organizational skills and attention to detail, with the ability to produce quality reports and manage data with accuracy.
  • Demonstrated ability to effectively participate in cross-functional teams to meet business objectives and foster strong working relationships.
  • Adept at conveying business management concepts and analyses to staff with the ability to analyze processes, procedures, policy and make recommendations for efficiencies.
  • Creativity, flexibility, a proactive problem-solving approach, and strong relationship-building skills are essential to success in this position.
  • Experience with strategic planning, executive-level communication, collaboration, and brainstorming.
  • Team player, dedicated to excellent customer service for internal and external customers.

Additional Requirements:
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • In office/open office environment with the ability to work effectively surrounded by moderate noise

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.