Principal Associate, Communications and Program Management

Capital One
McLean, Virginia, United States
Mar 23, 2023
Apr 01, 2023
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Principal Associate, Communications and Program Management

As a Communications Associate, you will work closely with leaders and teams across EDRM to understand our data management policies, requirements, tooling, and stakeholders to develop and execute change management communication plans. You will also support internal team and governance operations to establish the mechanisms and channels to support the flow of information across functional areas.

General Responsibilities:
  • Responsible for communications and change management with broader data management stakeholders across the enterprise
  • Define the change management strategy to best drive change across EDRM owned initiatives as they impact our partners and stakeholders
  • Partner with initiative leads, project owners, and accountable executives to understand their work, the changes they plan on introducing, as well as stakeholder needs.
  • Support the development and implementation of strategies to increase the flow of information and collaboration across EDRM
  • Play an active role in establishing and maintaining EDRM's aligned messaging with key partners such as Enterprise Data and their tech partners
  • Drive DDRO engagement through events such as the DDRO summit, campaigns, and surveys
  • Serve as the voice of EDRM providing our partners with critical information on data management, policy, and tooling
  • Manage the Risk Management Executive Reporting processes (IRMR, help with board reporting cycle etc...)
  • Support external operational reporting (OKR and KPI reporting)
  • Support the development and rollout of EDRM's strategy and materials
  • Develop and maintain EDRM's externally facing training materials and partner with the CEDA (Certified Enterprise Data Associate) team to ensure those materials are aligned with that training program
  • Participate in the planning and execution of enterprise-wide data events
  • Develop & report metrics and readership of EDRM comms and drive continuous improvement to drive up engagement, readership and satisfaction

Additionally, the candidate will be able to:
  • Demonstrate previous experience working on data related projects or knowledge of key data management principles
  • Demonstrate outstanding written and verbal communication, organization and partnership skills that are essential for interacting and communicating with key stakeholders across all levels
  • Communicate and influence clearly and to interact effectively at all levels of the organization
  • Set direction, manage expectations, and lead cross-functional teams
  • Demonstrate agility and flexibility to adapt to changing demands
  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 4 years experience in the field of program management, or internal communications or external communications, or change management, or data management or a combination

Preferred Qualifications:
  • Masters degree
  • Functional knowledge of Jira
  • At least one year of experience working in an Agile environment
  • At least 5 years experience in the field of program management, or internal communications or external communications, or change management, or data management or a combination
  • Prosci certification PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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