IT Project Manager

Duties

• Identifies and solves critical problems and prevents them from reoccurring via root cause analysis and automation; to improve the development platform, infrastructure, standards, and methods to ensure scalability and high availability are met by investigating and fixing applications and digital infrastructure performances, that could compromise the reliability, performance, and scalability for end users.
• Develops effective tooling, monitoring, alerting to both identify and address digital platform vulnerabilities to enhance digital platform end to end monitoring capabilities and enable critical KPI dashboards to diagnose digital infrastructure performance.
• Influences standardization and process refinement within the engineering organization by troubleshooting stack-wide engineering issues related to hardware, software, network, applications, IT Security, automations and cloud service providers.
• Mentors and consults engineers and team members on new code and services, methodology, standards, monitors and best practices by way of peer reviews, providing qualitative feedback and facilitating the learning environment through equitable exchange of ideas.

Requirements

Conditions of Employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959
• Direct Deposit of salary check to financial organization required.

If selected, you must meet the following conditions:

• Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Undergo and pass a background investigation (Tier 2 investigation level).

Qualifications

For each job on your resume, provide:

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).

For a brief video on creating a Federal resume, click here .

The GS-14 salary range starts at $116,393 per year. The GS-14 base salary range starts at $116,393 (based on Step 1, outside of locality pay areas) to $183,500 (San Jose-San Francisco-Oakland, CA includes locality pay). Locality pay will be determined once the duty location has been established.

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.

IT SPECIALIST COMPETENCY REQUIREMENTS:

• Attention to Detail - This skill is generally demonstrated by assignments where the incumbent ensures that activities, services, or products reflect organizational goals and objectives.
• Customer Service - This skill is generally demonstrated by assignments where the incumbent confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
• Oral Communication - This skill is generally demonstrated by assignments where the incumbent participates or represents the organization or clients at briefings, meetings, or conferences.
• Problem Solving - This skill is generally demonstrated by assignments where the incumbent evaluates the efficiency or effectiveness of organizational programs, projects, or operations. Other duties as assigned.

SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is defined as experience serving as an organizational change agent implementing DevSecOps practices with cross-functional collaboration into IT programs; Accelerating Digital Transformation with end-to-end automation; Demonstrate Agile Product portfolio management helping organizations plan and deliver predictably; and Achieving Infrastructure optimization via Application Rationalization, Technology Business Management and Cloud Enablement.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Bargaining Unit Status

Bargaining Unit status: TBD

Diversity

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

• Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
• Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

• Reflected in our policies, procedures and work environment;
• Recognized by our employees, customers and stakeholders; and
• Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.