Senior Manager, Technical Account Manager, Solutions Architect (Remote Eligible)

Capital One
McLean, Virginia, United States
Mar 22, 2023
Apr 13, 2023
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Senior Manager, Technical Account Manager, Solutions Architect (Remote Eligible)

Capital One is seeking a Solutions Architect to work in our Enterprise Data Tech organization as a Technical Account Manager. This individual will be accountable to drive a cohesive data strategy across the enterprise data platforms for our internal customers. This role will lead horizontally and collaborate across teams to deliver scalable data solutions to our customers.

This leader must have the technical skills to ensure that we build compelling, customer-oriented solutions. Success in the role requires an innovative mind, a proven track record of delivering highly complex solutions end to end, rigorous organization skills, and a passion for delivering customer value. We are looking for technologists who love learning and introducing new technology in order to help customers achieve their objectives.

Our Technical Account Managers are:
  • Technologists: Strong technology background with the ability to learn quickly and go deep into our product and engineering solutions
  • Effective Communicators: An exceptional writer with strong written, oral, and verbal communications skills who can present complex subject matter in a clear, concise, and compelling manner to stakeholders across all levels
  • Partnership Attitude: Have the competencies to build strong partnerships with other leaders across product and technology
  • Curious: Hands-on, "roll up your sleeves" collaborative style of working to provide end to end resolution to the customer
  • Accountable: Ability to build trusting relationships by ensuring we provide detailed follow ups and drive end to end resolution across multiple initiatives at once
  • Passionate: Bring energy and enthusiasm to the job and organization
  • Bold: History of taking smart, calculated risks and aggressively leading through change
  • Achievers: Consistently attain/exceed individual and team goals

What you'll do in the role:
  • Craft and execute strategies to drive our customers' adoption and use of Enterprise Data platforms
  • Represent Enterprise Data within a customer's organization, and drive discussions with senior leadership regarding new capabilities, incidents, trade-offs and risks
  • Drive effective end to end solutions to meet the needs of our internal customers
  • Develop trusting relationships with customers, to understand their needs and technical challenges, and help them achieve the greatest value from Enterprise Data
  • Guide customers on how to properly use Enterprise Data Platforms, educating them on best practices
  • Engage partner and customers teams to define technical requirements for Enterprise Data platforms
  • Proactively find opportunities for customers to gain additional value out of target state tools & platforms
  • Partner with technical and product stakeholders to build & define intent for enterprise efforts crossing all types of technologies

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:
  • Bachelor's degree
  • At least 6 years of experience with design or implementation of distributed applications
  • At least 3 years of experience managing technical, customer facing solution architects
  • At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications:
  • Master's Degree in Computer Science, Engineering Information Technology
  • 7+ years of technical solutioning, client engagement or software engineering experience
  • Ability to communicate complex technical concepts clearly to a variety of audiences.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $230,100 - $262,700 for Sr. Manager, Solution Arch

Location is San Francisco, California: $243,800 - $278,200 for Sr. Manager, Solution Arch

Remote roles in other areas of New York & California, and across Colorado & Washington: $195,000 - $222,600 for Sr. Manager, Solution Arch

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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