Trainee - Train Operator

Washington D.C
Mar 22, 2023
Mar 24, 2023
Full Time

Marketing Statement

Would you like to make an impact by working at the heart of the second largest transit system in the United States? Do you possess the necessary skills to safely transport customers from one destination to another for an organization that serves millions of people every year? Are you a safety-conscious person with the ability to work in a customer service, fast-paced, safety-focused environment?

The Washington Metropolitan Area Transit Authority (WMATA) is seeking talented individuals with a sense of following safety protocols to join our training program as Train Operator Trainees. Individuals in this training program will learn the responsibilities, safety protocols, and rules and regulations associated with operating Class II vehicles.

Train Operators are responsible for the safe and efficient operations of rail trains that transport customers throughout the 117-mile system and conduct train/rail yard inspections. We are looking for individuals that strongly value safety and integrity above all else. Successful candidates will have superior communication, customer service, and multi-tasking skills. Prior train operations background is a plus. This role is immensely rewarding and is central to the safe and reliable running of the DC region's transit system.

Minimum Qualifications :

  • High School Diploma/GED

  • Some Customer Service Experience Preferred

Other Requirements
  • Must be twenty-one (21) years of age
  • Two (2) years of satisfactory driving experience

  • Must possess a current valid Driver's License
  • RWP Level 2

  • Customer Service Experience

Medical Group:

Satisfactorily complete the medical and agility examination for this position. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary/Duties:

The Train Operator Trainee will learn to operate and control trains that safely and efficiently transport customers throughout WMATA's underground, surface, and elevated rail system. Incumbent will learn and have a complete understanding of WMATA signal system and train operations, make announcements to customers; monitor train door operations; ensure that customers get on and off the train safely; and control the amount of time spent at each station in order to meet predetermined schedules and headways. Incumbent maintains alertness and constant awareness and uses good judgment to assure the safety of customers, employees and equipment. This trainee role will be under close supervision.

Essential Functions:

The Trainee will learn and demonstrate proficiency in performing the following:
  • Monitor all train operations in revenue and non-revenue service in accordance with the Metrorail Safety Rules and Procedures Handbook (MSRPH), Standard Operating Procedures (SOP) and Special Orders. Operate trains in manual and automatic Train Operation and, when required, in Manual Operation, observing wayside signals and signs while monitoring the boarding and alighting of Metrorail customers.
  • Adhere to all issued schedules and headways, making pre-trip inspections of trains before entering mainline for revenue service. Provide customers with trip information by making Public Announcements at all station stops, informing them of the next station stop, transfer points, elevator outages and other pertinent information
  • Report all emergencies and unusual occurrences to Operations Central Control (OCC), following all emergency procedures within the MSRPH, SOP's and Special Orders. Provide frequent radio updates to OCC during emergencies and makes public announcements to customers.
  • Exercise prudent and good judgment under normal and emergency situations, while carrying out those duties necessary to ensure the safety of Metrorail customers, employees and equipment.
  • Report and troubleshoot minor train car related malfunctions on mainline in a timely manner, making adjustment to overcome problems and complete scheduled trips. Communicate effectively to ROCC, make written reports and give verbal reports to OCC, Division Managers and Supervisors.
  • Make train additions and cuts as directed by the Interlocking Operator or Terminal Supervisor. Report and troubleshoot minor car related malfunctions in the yard in a timely manner, making adjustment to overcome problems and complete yard moves to maintain trains consists needed for service.
  • Operate trains to dispatching tracks for revenue service, conduct train and yard inspections and, when instructed, operate trains and cars through yard car washes.
  • Make Mainline transports from yard to yard or yard to mainline, and give verbal and written reports to Interlocking Operators, Terminal Supervisors and management, as necessary.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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