Manager, Global Benefits Policy

Capital One
Richmond, Virginia, United States
Mar 17, 2023
Apr 16, 2023
Full Time
West Creek 2 (12072), United States of America, Richmond, Virginia

Manager, Global Benefits Policy


Capital One is seeking a Manager, Global Benefits Policy. This individual will thrive in a fast-paced, highly-matrixed environment and will be responsible for working with domestic and in-country associates to establish and optimize a global benefits strategy for new and existing countries outside of the U.S.. Additionally, the role will support the company's new business growth by representing the Benefits team on acquisition projects, including completing due diligence, establishing project plans, identifying and mitigating risks, and ensuring overall success of the project. This role is a key contributor on the Benefits team, reporting to the Director of Benefits Strategy & Design.

Primary Responsibilities:
  • Supports deployment of enterprise wide, global benefits strategy across the non-US footprint
  • Partners across international Lines of Business, Benefits team, Payroll, Compensation, local HR, and other key partner groups to document and develop standard offerings and core processes in alignment with company's strategic objectives
  • Partners with internal resources and consultants on sourcing and establishing relationship and processes with vendors to offer benefits
  • Leads applicable transitions (acquisitions, expansions, etc.) from project (due diligence and execution) to business-as-usual operations including handoffs to key partners such as local HR, operations, tech and/or payroll
  • Oversees the development of materials and communications to explain Total Rewards offerings and satisfy local regulatory requirements
  • Create or develop solutions to continuously enhance program offerings, while meeting compliance obligations and dynamic business needs and to improve the employee experience
  • Monitors local legislation as it pertains to benefits and employment laws, and responds to ensure compliance
  • Establishes and executes benchmarking strategy for global markets to regularly assess offerings and inform opportunities for improvement in Total Rewards package
  • Understand process flow of international associate data to brokers and vendors to meet company and in-country data privacy requirements; Identifies need for integrations and system needs by mapping out vendor relationships with internal stakeholders;
  • Participates in the identifying of requirements to execute automation of data feeds to and from vendors, plan administrators and/or payroll
  • Identify risks and develop internal controls and mitigation strategies

An ideal candidate will have:
  • Solid business acumen and strategic thinker and problem solver
  • Strong skills in influencing, teamwork and collaboration
  • Strong written and verbal communication skills

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 4 years of experience focused on Benefits design, strategy and management
  • At least 2 years of Global Benefits experience

Preferred Qualifications:
  • 5+ years International Benefits experience for multi-national company
  • 5+ years experience working in a highly-matrixed environment
  • 5+ years of experience focused on Benefits design, strategy and management
  • 3+ years of Global Benefits experience
  • 3+ years experience in a Design-thinking/agile/User-experience/ transformational work setting
  • Certified Employee Benefits Specialist designation (CEBS)
  • Fluent in English & Spanish

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).