Systems Analyst

Rockville , MD
Mar 14, 2023
Mar 28, 2023
IT, Systems Analyst
Full Time
Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments. Westat's research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.

Westat is committed to building a diverse workforce and a culture of inclusivity, belonging and equity for all. We believe that our greatest strength draws on the different backgrounds, cultures, perspectives and experiences of our employees.

Job Summary:
Westat is seeking a systems analyst responsible for assisting in the design, development, maintenance, and support of the department's software applications, e.g. Telephony Platform and SharePoint.  This is a full time position with some flexibility for hybrid work arrangement.

Job Responsibilities:
• Working with Project Managers to gather, document, and implement requirements for any new project and develop production reports.
• Design, develop, and implement COTS and proprietary applications for survey data collection and operations support
• Providing support to end users including production support and troubleshooting, and site/content management.

Basic Qualifications:
• A bachelor's degree in computer science, information technology or related field.

Preferred Qualifications:
• Experience with common process, procedural programming languages (C, C++, and Java), database and documentation tools, e.g.  SharePoint, Active Directory, database management and SQL Server. 
• Experience with IVR, web and telephone data collection, and scheduling tools.

Other Required Qualifications:
• Must be able to travel between Westat locations in the immediate area.
• Excellent communication skills with the ability to work with other systems analysts and Project Managers in a team environment.

Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Subject to plan requirements, employees may participate in:
  • Employee Stock Ownership Plan
  • 401(k) Retirement Plan
  • Paid Parental Leave
  • Vacation Leave (12 days per year)
  • Sick Leave (10 days per year)
  • Holiday Leave (7 days per year plus 2 Floating holidays)
  • Professional Development
  • Health Advocate
  • Employee Assistance Program
  • Travel Accident Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Life and AD&D Insurance
  • Critical Illness Insurance
  • Supplemental Life Insurance
  • Flexible Spending Account
  • Health Savings Account

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.

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