Manager, Product Management

Center 3 (19075), United States of America, McLean, Virginia

Manager, Product Management

At Capital One, we think big and do big things. Our products reach tens of millions of consumers and have been recognized by numerous prestigious awards for their customer-friendliness.

We are looking for a Product Manager who is imaginative, collaborative, and truly passionate about making lives better for engineers. This role provides the opportunity to see how your products and investment decisions transform our engineering community.

In this role, you'll be expected to demonstrate proficiency in four key areas:

• Human Centered
  
  • You'll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
    
  • You'll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
    
    
• Business Focused
  
  • You'll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
    
  • You'll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
    
    
• Technology Driven
  
  • You'll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
    
  • You'll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're using the best tool for the job
    
    
• Transformational Leadership
  
  • You'll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
    
  • You'll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
    
    

Successful candidates will also demonstrate:

• Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of web APIs and their role in connecting the dots for a large enterprise
  
• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
  
• Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases
  
• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
  
• History of teamwork and a willingness to roll up one's sleeves to get the job done
  

Responsibilities:

• Engaging customers directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated
  
• Drive the product management practice within the organization, defining expectations and commitments
  
• Operationalizing product metrics for the products you own and building the business case for new investment
  
• Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment
  

Basic Qualifications:

• Bachelor's Degree
  
• At least 6 years of product management experience
  

Preferred Qualifications:

• Master's Degree
  
• 7+ years of experience in product design, agile delivery, business analysis, data science, or software engineering
  
• 7+ years of experience with Jira and Confluence
  
• 7+ years of experience translating business strategy and analysis into consumer facing digital products
  
• 7+ years of experience in Agile or Lean product management methodologies
  
• 7+ years of experience delivering Software as a Service (SaaS), or web API-driven products to technical customers
  
• 7+ years experience in human-centered product discovery methods, such as design thinking and service design
  
• AWS Certification
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).