Linux System Engineer (Remote)

Linux System Engineer

Canada Remote Worker

The Emmes Company, LLC ("Emmes") is a global, full-service Clinical Research Organization dedicated to excellence in supporting the advancement of public health and biopharmaceutical innovation. We believe in the power of truth, so much so that we named our company Emmes, which means truth. Through decades of experience we have learned that collaborative relationships thrive and human health benefits when truth is our compass.

Our "Character Achieves Results" culture is driven by five key values that guide our actions in the way we conduct research and distinguish us as an organization: Integrity, Agility, Passion for Excellence, Collaborative Partnerships and Intellectual Curiosity. We are a trusted partner to clients who share our passion for improving public health in a world of ever-changing scientific research.

If you share our motivations and passion in research, come join us! You will be joining a collaborative culture that empowers every Emmes employee — from entry level through top executive — to contribute to our clients' success by sharing ideas openly and honestly.

Primary Purpose

The Network Engineer is responsible for the administration and maintenance of critical information systems, network infrastructure, and datacenter operations within on-premises and cloud-based datacenters.

Responsibilities

• Provide administration and support of Windows and Linux information systems including full lifecycle support to ensure operation status
• Proposes and implements system enhancements (software and hardware updates) that will improve system performance and reliability
• Administer and manage software and applications including but not limited to open-source products, Jira/Confluence, and LAMP applications
• Ensure the integrity and security of information systems and network devices through system patching and updates
• Assist with day-to-day operations of on-premise datacenter and cloud computing environments
• Ensure back-up routines and continuity of operations plans are in place
• Design, install, configure, maintain, and patch servers, switches, routers, firewalls, SANs, and other critical IT infrastructure appliances
• Responsible for monitoring, alerting, and availability of critical IT infrastructure and Emmes' systems
• Be available on call and provide support outside of business hours for emergency needs
• Provide timely professional hardware and software technical support to coordinate and resolve complex issues
• Configure, troubleshoot, resolve and document IT infrastructure issues
• Manage and work on multiple projects and activities simultaneously
• Interact with third-party vendors and internal database and development staff
• Utilization of automation tools for patching, security remediation, and system workflows
• Review and maintain application and system logs to ensure operational stability and system health
• Communicate and coordinate planning of administration and day to day activities with department and project staff
• Other duties as assigned

Experience

• BS in Information System or related field with at least 3 years of related work experience; equivalent experience may be considered in lieu of degree
• Experience with MySQL/MariaDB/PostgreSQL
• Experience or certification with cloud-computing: AWS, Azure
• Knowledge of the following:
  • Windows and Linux system administration network and cloud architecture system design and integration
  • Installation, configuration, testing and administration of network infrastructure (LAN/WAN, SAN), virtual computing infrastructure (multiple servers, OS, applications, databases), cloud computing services (AWS/Azure/GCP) and security tools.
  • Active Directory and Active Directory Federation Services
  • Microsoft Windows Server 2012,2016, 2019
  • Linux: Redhat/Centos/RockyLinux
  • VMware vSphere and storage/networking concepts
  • Automation tools for Linux: Ansible
  • Scripting: powershell/bash
  • Network protocols: DNS, HTTPS, LDAP, SNMP, etc.
  • Network Monitoring Systems like MRTG or PRTG
  • Strong problem solving and communication skills

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Unlimited Approved Leave

• Extended Healthcare Insurance

• RRSP Contribution

• Maternity / Parental Leave Top Up

• Tuition Reimbursement / Professional Development

• Wellness and Healthcare spending account