Program Associate, Communication & Dissemination

Washington D.C. or Work from home
50,000-$55,000, based on experience, plus benefits
Mar 09, 2023
Apr 13, 2023
Full Time


Under the supervision of the Director of Practice Transformation, the Program Associate, Communication and Dissemination is responsible for supporting NCAP’s Practice Transformation portfolio. Specific responsibilities include ongoing logistical and communications support of the organization’s educational/training activities, such as the online Community Action Academy, webinars, and virtual learning communities. Additionally, this position supports NCAP’s collaborative efforts to facilitate the efficient and effective dissemination of tools and resources across the national Community Action network through a variety of multi-media outlets, including newsletters, NCAP’s website, and published materials.

The ideal candidate for this position will be a self-starter who possesses an eye for details and commitment to excellence. NCAP highly values innovation, strategic thinking, and creativity. Passion for the mission of Community Action is a must!

The starting salary range for this position is $50,000-$55,000, based on experience. This is a full-time, exempt position and eligible for NCAP’s competitive benefits package, which includes health insurance, retirement options, and a generous paid leave policy. While this is a remote position, occasional travel may be required.

TO APPLY:  Send cover letter and resume to


Communication of Training & Technical Assistance Activities and Opportunities

  • Collaborate with supervisor and Practice Transformation team to create and implement effective communications & resource dissemination strategies Develop and maintain communication platforms, including but not limited to NCAP’s website, online Community Action Academy, Constant Contact, and social media Draft high-quality, timely communications on behalf of the Practice Transformation team for publication on the aforementioned platforms Curate & coordinate external resources to be disseminated to the Community Action network and/or external partners via the aforementioned platforms

Training & Technical Assistance Support Requests

  • Serve as initial point of contact for T/TA support requests from both within the Community Action network and external partners
  • Consult with the requesting party to clarify challenges, objectives, and budget, as needed; and communicate findings to appropriate member of the Practice Transformation team Provide resources and guidance from curated T/TA support materials to requesting parties, as appropriate Provide follow-up support for all T/TA support requests

Grants Management & Reporting

  • Contribute to the development of annual work plans & operational schedules in coordination with supervisor and Practice Transformation team Coordinate, plan, and draft programmatic sections of semi-annual reports Organize and maintain grant documents, including tracking documents, progress reports, grant continuation forms, budgets/programs and all financial reconciliations

Learning Community Groups (LCGs) & Communities of Practice (COPs)

  • Develop and maintain learning content digests for assigned LCGs/COPs, routinely reconciling with established learning objectives Draft agendas and presentation slides for LCG/COP meetings in coordination with the appropriate Sr. Program Associate Attend assigned LCG/COP meetings, providing technical support, as needed Contribute to regular, ongoing communication with LCG/COP members via email, Constant Contact, and/or Community Action Academy

Other Duties and Responsibilities

  • Contribute to the planning and execution of NCAP events, including both virtual and in-person events Contribute to the planning, drafting, and design of NCAP-produced learning resources, including printed materials and videos Other duties as assigned




  • Minimum of 2 years of experience in managing human service programs or agency; nonprofit management and governance; project and grants management/reporting; and/or coalition work Minimum four-year Bachelor of Arts or Sciences degree in business, public administration, social work, or a related field of study Knowledge of financial empowerment, homelessness, place-based development strategies, program integration, toxic stress/trauma and other anti-poverty approaches Knowledge of best practices related to organizational culture, branding, communications, website design, and virtual tools and platforms Expertise in following areas are strongly preferred: adult learning and development, human services delivery practices, organizational development and change dynamics, racial equity, community assessment, strategic planning, and evaluation

Other Desired Qualifications

  • Demonstrated experience/expertise in: Federal and state regulations governing grants administration and reporting Results-oriented management and accountability (ROMA) or comparable framework Community building & facilitation Community Action (local or state association)

Excellent oral, written, and group communication skills Excellent interpersonal skills High ethical standards Sensitivity to diverse cultures, races, and low-income family situations Ability to think creatively and be a key contributor to organizational goals PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with differing abilities to perform the essential functions:

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with differing abilities to perform the essential functions:

  • The noise level in the regular work environment is usually moderate. The ability to travel for activities such as meetings, classes, and workshops within the United States Must be able to travel by air to attend training, conferences, project sites, and related activities Occasional overnight travel is required (approximately 5% of the time) Travel requirements are subject to change pending public health & safety conditions

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