Strategic Communications and Outreach Specialist #5434

Strategic Communications and Outreach Specialist #5434

Work Hours: 8:30am- 5:30pm EST
Pay Band: SAA-10 - $98000-$146992
Remote Work Status: Remote / FLSA Status: Exempt
Posting Date Range: 3/1/2023-3/15/2023
This vacancy announcement closes at 7pm EST. Late applications will not be accepted.

Job Description
This is advanced professional work with a concentration in office communications. The Strategic Communication and Outreach Specialist is a subject matter expert in the products and services offered by the Office of the Chief Information Officer, the broad services provided by the SAA, customer communications, and marketing strategies and campaigns. Work is performed under the general direction of the Senior IT Manager of Communication and Technology Integration.

Examples of Work
Creates, edits and maintains a strategic plan for enhancing communications between the CIO and Senate community; oversees distribution of all CIO product and service-related communications. Develops, edits and oversees distribution of scheduled communications including community notices and the weekly CIO bulletin. Assists in developing materials and communicating policies and procedures in support of SAA initiatives; assists in defining the objectives of communications initiatives, ensuring that communications programs effectively and consistently describe and promote CIO products and services. Works directly with project teams to fully understand product and communication needs. Designs and implements marketing campaigns. Identifies new ways to increase community engagement. Plans and designs customer surveys and determines appropriate survey methods. Analyzes, summarizes and presents survey data, using tables, graphs, and fact sheets. Evaluates surveys and their underlying methods, and their performance to improve future surveys.

Minimum Qualifications

Work requires a Bachelor’s degree in Communications, Marketing, Journalism, English or related field, and five to eight years of progressively responsible professional experience in developing and implementing marketing and communications strategies, converting complex technical ideas into business terms or any equivalent combination of education and experience that provides the following knowledge, abilities and skills:

• Ability to grasp complex technical concepts and make them easily understandable to a non-technical audience. • Sound knowledge of trends in workplace technology; high-level understanding of general technologies.
• Ability to plan, develop and implement communications and marketing strategies, campaigns and products.

• Ability to evaluate communications processes, and to research, recommend and implement ways to communicate effectively and efficiently.
• Ability to integrate various communications vehicles and products into a cohesive system that delivers appropriate messages to appropriate audiences.
• Knowledge of organizational communications theory and practice.
• Knowledge of common survey platforms, strategies and analytics.
• Excellent verbal and written communication skills that will include collaboration with project teams and public speaking and presentations.
• Ability to write clearly, concisely and to a variety of audiences on a range of issues and topics.
• Ability to coordinate with the design team in creating graphics to support marketing campaigns.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to edit and proofread at a high level with minimal errors.
• Ability to track the effectiveness of marketing campaigns.
• Ability to establish and maintain effective working relationships with other employees and Senate staff.
• Mastery of English grammar, punctuation, spelling and composition.
• Possesses excellent organizational skills to work independently and manage projects with many moving parts.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed in a remote environment and requires sitting and operating a computer for extended periods, with occasional standing, climbing, pulling and safely lifting up to 25 pounds. May occasionally work evenings or weekends if communication about time-sensitive problems or incidents is required.

Licenses, Certification and Other Requirements
None. For education requirements please see Minimum Qualifications.

Conditions of Employment
To be employed by a Senate employing office in a paid position in the continental United States an individual must:
1. Be a U.S. citizen;
2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. § 1324b(a)(3)(B);
3. Be (i) admitted as a refugee under 8 U.S.C. § 1157 or granted asylum under 8 U.S.C. § 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or
4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).

Employment is contingent on background / security investigation results.  

BENEFITS AT-A-GLANCE

The SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA’s benefits, please visit https://sen.gov/OPPW 

ACCOMMODATIONS

As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to SAAHRMedical@saa.senate.gov email with “Accommodation” in the subject line.

VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE

If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.

Candidates only need to apply one time for veterans’ preference to be considered for all future veterans’ preference positions within the Senate Sergeant at Arms. 

• All supporting documents must ONLY be provided within the Veterans’ Preference Application and within the stated deadline of the job announcement.
• Late applications for veterans’ preference will not be considered.
• Documentation to obtain veterans’ preference will not be considered if attached to the job application.
• If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email employment@saa.senate.gov.
• To view additional information regarding the VEOA, please click here 

An applicant who declines to self-identify as a disabled veteran and/or to provide information and documentation regarding his/her disabled veteran’s status will not be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans’ preference.