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Network Engineer III

City Of Alexandria Virginia
Alexandria, VA
$76,929.06 - $115,000.00 Annually
Closing date
Mar 24, 2023

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Job Details

Network Engineer III

An Overview
The Department of Information Technology Services (ITS) is seeking a Network Engineer III in the Network Operations Division. This position performs complex technical support work installing Local Area Networks (LAN) operating systems and Wide Area Network (WAN) software and hardware. Work involves designing, recommending, testing, modifying, and maintaining operating systems and systems software in LAN, WLAN, and WAN environments. A Network Engineer III provides technical guidance to others and maintains connectivity between the City's WAN and the Internet. This employee works under the general supervision of the Network Technical Program Manager and exercises considerable latitude for independent judgment and discretion within established policies and procedures.

What You Should Bring
You should have a thorough knowledge of general operating systems software and computer hardware, including IP Addressing, IP Subnetting, DNS, and VPN technology. You will need a thorough knowledge of LAN/WAN communications operating systems, and of related software and hardware configurations, capabilities, and limitations. Our ideal candidate would be capable of comprehending technical literature while possessing the skills necessary to communicate with non-technical individuals in plain language to explain complex technical subjects. You must be able to establish and maintain effective working relationships with user agencies; a positive attitude with a desire to be part of a well-coordinated team are essential components of this position.

The Opportunity — Examples of Duties

  • Conceptualizes, initiates, plans/designs, and executes City-wide projects, including the review of hardware, software, and vendor interaction;
  • Meets with current and potential 3rd party partners and vendors;
  • Conducts technical product evaluations;
  • Provides support for day-to-day network operations/activities and troubleshoots network and systems issues;
  • Provides backline support to less senior engineers, Help Desk staff, Applications division, and external IT support teams;
  • Troubleshoots with or without vendor assistance;
  • Provides ongoing, regular maintenance, support, planning, and deployment/upgrades for systems that impact users & City residents;
  • Administers configures and maintains I-Net infrastructure and firewalls;
  • Analyzes Network and Systems Performance;
  • On a rotating schedule, provides on-call technical support during off-hours, weekends & holidays (24x7);
  • Performs related work as required.

About the Department

The Information Technology Services Department is responsible for enterprise technology operations for the City of Alexandria. ITS provides technology services and solutions to City departments to enhance service delivery. ITS aligns its work with City needs by providing leadership, resources, expertise, and products that enable departments to better serve the City's residents, businesses, and visitors. ITS resources support initiatives funded through the multi-year Information Technology Capital Improvement Plan (IT/CIP) to improve the overall technology landscape. The City of Alexandria's ITS Department has been a Top Ten National Finalist in the Digital Cities Award program for the past 13 years.

Minimum & Additional Requirements

Four-Year College Degree; five or more years of experience in firewall technologies and advanced network and server support, Ethernet routing switches, web filtering, bandwidth management, Quality of Service (QOS) techniques, Wireless APs and Security switch devices that include SSL- VPN & IPSEC VPN; considerable working knowledge of network troubleshooting techniques; at least three years of experience in the design and configuration of Voice over IP (VoIP) networking; at least three years of experience in the design, configuration and operation of DHCP & DNS networking services; at least three years of experience in Internet backbone connectivity; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Preferred Qualifications

In addition to the minimum qualifications: A working knowledge of BGP, thorough knowledge and certification in Cisco (CCNA, CCNP) and/or Extreme (ECS, EDS) Data Routing and Switching hardware platforms (Network+), Firewall administration, and fiber optics; experience with scripting; and proven ability to troubleshoot wireless connectivity, and the ability to comprehend technical literature and communicate with others using non-technical language to explain technical issues; good knowledge of local government operations.


The City of Alexandria is an award-winning, innovative, and progressive local government that brings together elected leaders, residents, businesses, and staff to foster a thriving community.  We are an independent, full-service city, providing the services typically operated by both counties and cities in areas such as public safety, transportation, human services, parks and recreation, planning, and administration. We offer a wide range of exciting career opportunities in a variety of fields, with the resources and expertise to succeed.  In Alexandria, employees are our most important asset, and we work hard to create and support a culture that delivers excellence through the shared values of respect, integrity, teamwork and continuous improvement.

Our employees have access to excellent medical, dental, vision, life insurance and other benefits.  Alexandria provides a defined-benefit pension and offers six weeks of paid parental leave to employees who become parents through birth, adoption or foster care.

We offer a robust wellness program, interdepartmental rotation program, tuition assistance funding and professional development program that helps employees obtain the knowledge, skills, qualifications and experience to enhance their professional and personal growth.

With a population of approximately 160,000 and a land area of 16 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Located on the Potomac River across from Washington, D.C., Alexandria is known for its beautifully preserved 18th- and 19th-century architecture, charming waterfront, high-tech economy, vibrant retail and restaurant corridors and diverse neighborhoods. We are a unique and historic community, and we continue to innovate for the 21st century.

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