Lead Research Operation Associate

Expiring today

Rockville , MD
Mar 02, 2023
Mar 26, 2023
Analyst, Research
Full Time
Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments. Westat's research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.

Westat is committed to building a diverse workforce and a culture of inclusivity, belonging and equity for all. We believe that our greatest strength draws on the different backgrounds, cultures, perspectives and experiences of our employees.

Job Summary: 
Westat is seeking a lead Research Operations Associate with technical and management skills necessary to plan, manage and report on data operations, and perform data editing activities.   This is a full time position with some flexibility for hybrid work depending upon specific assignments. 

Job Responsibilities:
•     Collaborate with technical and project staff as well as Westat's client to plan for and implement data operations and data cleaning for survey research projects using common tools such as SQL, Blaise and Voxco. 
•     Participate in project leadership team to perform data editing, programming in support of data editing and harmonization tasks, frequency preparation and data review.  
•     Ability to plan survey logistics and technical reporting for staffing allocations across 7 day week and multiple, overlapping shifts.  
•     Develop reports that support the minimization of staff overtime and avoid staffing shortages for callouts.
•     Develop detailed knowledge of programmed survey instruments, the collected data, and metadata for a variety of studies. 
•     Manage teams of staff as assigned and perform/oversee quality control.
•     Write technical specifications for systems, programs, data files, analytic variables, and reports. 
•     Manage survey testing and data review, editing, and coding operations. 
•     Prepare, document, and perform quality control checks of file sets delivered to Westat's clients.

Basic Qualifications:
•     A bachelor's degree or equivalent years of combined college and professional experience in management, logistics, and reporting.
•     At least 8 years of relevant experience including staff management, budgeting labor, and work with data/reporting.
•     At least 2 years of programming experience with reporting software, SQL and survey products.

Preferred Qualifications:
•     Hands on technical skills in programming. 
•     Strong business and technical writing skills. 
•     Experience managing data operations.
•     Experience managing staff and logistics. 
•     Experience planning shift work across 7 day week.

Other Required Qualifications: 
•     A demonstrated skill in data operations and data management. 
•     Excellent communication and analytical skills. 
•     Strong quantitative aptitude or experience.

Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Subject to plan requirements, employees may participate in:
  • Employee Stock Ownership Plan
  • 401(k) Retirement Plan
  • Paid Parental Leave
  • Vacation Leave (15 days per year)
  • Sick Leave (10 days per year)
  • Holiday Leave (7 government holidays plus 2 Floating holidays)
  • Professional Development
  • Health Advocate
  • Employee Assistance Program
  • Travel Accident Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Life and AD&D Insurance
  • Critical Illness Insurance
  • Supplemental Life Insurance
  • Flexible Spending Account
  • Health Savings Account

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.

Similar jobs