Meeting Support Specialist

The American Speech-Language-Hearing Association requires all new employees to present proof they are fully vaccinated against COVID-19 when they start work. Currently, “fully vaccinated” is defined as someone that has received both doses of the Pfizer/Moderna COVID-19 vaccines or one dose of the Johnson & Johnson COVID-19 vaccine 14 days or more before they begin work. Individuals with a disability or a religious reason preventing them from taking the vaccine may request an accommodation.

As our Meetings Support Specialist you will…feed the hungry minds of board members, staff, and volunteers during long, cooperative working sessions. Your mission is to provide excellent hospitality for all National Office meetings and conferences. 

• Order, set up, and clean up catering 
• Plan special events
• Develop a working knowledge of local caterers that meet ASHA’s [LEED/environmental] standards
• Think on your feet and work with diverse teams to solve problems. 

Every day you will:

• Plan delicious menus and creative snacks that accommodate dietary restrictions and remain within a budget.
• Communicate with ASHA staff to understand the needs for each event. Coordinate all service and event details with catering companies.
• Answer questions about National Office meeting rooms and conference capabilities. 

To thrive in this role you must:

• Provide detail-oriented, efficient, caring service while navigating an emotional subject: Food!

Description
The purpose of this position is to provide support for meetings held at ASHA’s National Office. (This includes weekend meeting support.)

Responsibilities

1. Plan, order, and serve healthy meals while taking into consideration individual dietary restrictions within budgeted guidelines.    
2. Provide beverage service, set-up, and clean-up for meals. 
3. Ensure that meals and beverages are served in strict compliance with safe food handling guidelines. 
4. Review the calendar frequently to ensure that all meeting requirements, including room set-up, are met.
5. Complete purchase requisitions and orders for the prompt payment of invoices.
6. Arrange ground transportation for meeting participants, as necessary.
7. Assist with special projects and tasks assigned to the Facilities Cluster. 

Qualifications
Knowledge Typically Acquired Through

• High school degree, AA degree preferred
• At least 1–3 years in a similar position
• Successful completion of a certified food handling course

Scope and Depth of Technical Skills/Knowledge

• Current driver's license and acceptable driving record
• Demonstrated ability to use Microsoft Office, including Word, Excel, and Outlook
• Demonstrated ability to consistently apply safe food handling guidelines

Scope and Depth of Non-Technical Skills/Knowledge

• Demonstrated excellent oral and written communication skills
• Demonstrated rational decision making and problem-solving skills
• Demonstrated ability to remain consistently polite and professional in all situations and to maintain effective interpersonal working relationships. 
• Demonstrated ability to provide close attention to detail while consistently completing all tasks on time. 
• Ability to provide support for meetings held on weekends.