Cadet Engagement Recruiter

Charlotte, North Carolina
Feb 22, 2023
Mar 24, 2023
Human Resources
Full Time

Cadet Engagement Recruiter

• Location: Charlotte, NC or Dayton, OH

• Reports To: Manager of Talent Aquisition

• Direct Reports: Monday-Friday, 8:00am-5:00pm (extended hours may be required. On-call 24 hours a day, 7 days a week)

Let your career take off with PSA Airlines

About Us

Company Summary: As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected.

Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team.

Culture: Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people - team members and customers alike - feel safe, secure and happy. It is The PSA Way - which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers.

Engaging our employees is extremely important to us, and we seek leaders who inspire, enable, and encourage others to succeed using the PSA Way as their model.

Charlotte, NC - Charlotte hosts one of PSA's senior bases. It is the largest city in the state of North Carolina and the third-fastest growing major city in the United States. Nicknamed the "Queen City," this city upholds rich history and southern hospitality. You will enjoy the food scene, art and history. Home of the Carolina Panthers, Charlotte Motor Speedway, NASCAR Hall of Fame and Carolinas Aviation Museum, this city offers an abundance of activities.

Dayton, OH - Dayton is known as the Gem City and the birthplace of Aviation. It is also the home of PSA Airlines headquarters. Here, you will be able to enjoy a rich history in aviation by visiting the National Museum of the United States Air Force and the Dayton Aviation Heritage National Historic Park.

Benefits Summary

PSA offers the benefits you expect from a company focused on excellence. All eligible employees enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network

• A generous vacation plan designed to let you enjoy your travel perks

• Medical, Dental & Vision

• 401k with company match

• American Airlines Group (AAG) profit-sharing and bonus opportunities

• Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options


Position Summary

As the Cadet Engagement Recruiter this will impact PSA Airlines' by recruiting and engaging key talent through PSA's Pathway Programs. The role will serve as a point of contact with the cadets at varying levels of their pathway ensuring they have a unique and valuable experience.

Job Responsibilities

• Functions as entry point into Interview Process for PSA Cadets
• Partners with Recruiting Leadership, Marketing & Communications, Training and Cadet Mentors and to ensure a thorough engagement and retention plan.
• Conducts knowledge checks with cadets and various stages to ensure PSA specific qualifications are met.
• Supports contract updates with Manager
• Organizes and schedules knowledge checks and progression interviews to ensure proper candidate details are needed for interviews
• Assess candidates technical, functional knowledge and leadership skills through a combination of behavioral and competency-based interviews.
• Actively retain qualified cadets in Cadet Program through ongoing engagement activities, works to update recruitment and engagement strategy with Manager of Talent Acquisition.
• Updates candidate tracking and department reporting weekly.
• Maintains a strong keep in touch contact management system pipeline within the systems of potential pilot candidates in company CRM, ATS, and other recruitment resources.
• Supports overall retention engagement initiatives, changes, and implementations where needed. Supports Cadet Program pay, benefits, and compensation.
• Analyze cadet program trends and metrics
• Identify and attend networking activities such as career fairs, professional associations, technical schools and outplacement services, etc. Represents PSA at virtual and external recruiting events
• Ability to keep abreast of cadet program labor trends on where the best supply of talent is in the market place.
• Collaborate with key internal business partners to facilitate cadet program engagement:
• Recruiting Coordinators: information needed to provide administrative support in scheduling, etc.
• Human Resources: facilitate smooth transition preparing for candidates first day of work.
• Directly accountable for adhering to standard processes for ICIMS and Yello data management
• Maintains compliance with company policies and procedures as well as with all applicable external regulations.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.




• High School Diploma or equivalent

• At least 2 years of full life cycle recruiting experience
• Strong working knowledge of Microsoft Office software: Word, Excel, PowerPoint, Outlook
• Experience in recruiting application review, preferably in Pilot Recruiting or Aviation related
• Knowledge of or ability to learn and utilize applicant tracking systems, CRM tools, and virtual recruiting tools
• Ability to use or learn how to use online screening tools and technology to build efficiencies into the overall recruiting process
• Must be able to read, write and speak English
• Must be able to demonstrate right to work in the US


• Recruiting experience in university or flight school setting
• Bachelor's degree


To be successful at PSA, you should be:

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Driven

To be successful in this position, you should be great at:

• Problem Solving

• Communication (verbal and written)

• Data Analytics and Diagnostics skills

• Coaching & Development

• Driving Excellence

• Facilitating Change

• Strategic Thinking

Additional Information

Supervisory Responsibility: This is not a supervisory position
In absence, who will handle and re-assign tasks: Manager of Talent Acquisition

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.