Human Resources Specialist (Information Systems)

Washington, D.C
Feb 08, 2023
Feb 14, 2023
Full Time

The successful candidate will perform the following duties and responsibilities.
  • Provides advisory services and technical guidance to employees, supervisors, and senior management officials regarding Human Resources Information System (HRIS).
  • Utilizes technical knowledge in the operation of human resources systems activities including WebTA, eOPF, NFC Insight, USAStaffing, NFC automated systems, Compensatory Time Off for Travel System and the Division's Onboarding and Exit Clearance systems. Trains staff members and agency employees on new system processes.
  • Coordinates implementation activities of new or enhanced human resources information or other automated systems.
  • Applies knowledge of human resources information systems and data in extracting and analyzing current, historical, and forecasted data to support strategic workforce planning.
  • Produces reports for staff and creates customized reports and analyses based on unique or stand-alone queries.
  • Serves as liaison with the National Finance Center (NFC) and the Department's Financial Systems Payroll Systems Group in dealing with issues associated with NFC's payroll/personnel systems interface and departmental processing procedures.
  • Serves as the NFC Agency Security Officer and system administrator for other payroll/personnel systems including WebTA, eOPF, and USA Staffing.
  • As the primary, point-of-contact for payroll related matters, researches and analyzes individual cases to determine the appropriate solution to pay problem, provide information and initiate corrective actions with NFC.
  • Monitors the day-to-day operations as they pertain to the processing of personnel and payroll actions to ensure timeliness and accuracy of actions.
  • Interprets and provides advice on standard operating procedures or policies regarding human capital information systems and payroll.
  • Performs other duties as assigned.

Announcement has been amended to change the closing date.


Conditions of Employment

  • Must be a U.S. Citizen or National.
  • Must complete a Background Investigation to include drug testing.
  • Males born after 12-31-59 must be registered or exempt from Selective Service (see
  • May require completion of one-year probationary period.
  • Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level) by the closing date of this announcement. Only experience and education obtained by the closing date of this announcement will be considered.
  • Current of former federal employees must submit your most recent performance evaluation or appraisal, signed, showing your final rating, or statement why the performance appraisal is unavailable.
  • Current Federal Service employees without an appropriate appraisal or statement will not receive consideration for this position.


To qualify at the GS-11 grade level, candidates must have one (1) year of specialized experience equivalent to at least the GS-9 grade level in the Federal service or other pay system. Applicants must possess the following specialized experience in order to qualify for this position: 1) Resolving Federal civilian payroll/personnel problems for a diverse customer base; 2) Processing and analyzing payroll problems through NFC's or other comparable payroll/personnel system; 3) Communicating with various stakeholders to provide guidance or assistance on human resources procedures, processes, or services; 4) Monitoring, tracking and reporting on office activities and researching a variety of regulations to provide responses or recommendations to customers in accordance to policy and procedures regarding personnel actions; 5) Updating data, using HR database systems to assure information is accurate and is available on a timely basis to query, retrieve, and analyze information for the completion of assignments.


PH.D or equivalent doctoral degree or three (3) full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

Combination of Education and Experience:

Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.
To qualify at the GS-12 grade level, candidates must have one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service or other pay system. Applicants must possess the following specialized experience in order to qualify for this position: 1) Serving as a focal point of contact on matters related to payroll and processing procedural requirements and processing practices; 2) Providing advice and technical guidance on processing payroll actions in an automated systems; 3) Conducting audits and quality control assurance relating to completed personnel actions; 4) Gathering and analyzing information to assess and resolve processing problems; 5) Providing recommendations on the most effective and efficient approach to take in delivering processing services to customers and preparing a variety of reports and other program-related documents;6) Providing expert operational evaluation of Human Resource information systems such as (i.e. OPM USA Staffing System, NFC, Electronic Official Personnel Folder (e-OPF), etc.); and 7) Operating automated Human Resources Information Systems (HRIS) to identify, track, and manipulate data for reporting purposes.

Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is typically in or related to the work of the position to be filled.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs ( e.g ., Peace Corps, AmeriCorps) and other organizations ( e.g. , professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

TIME-IN-GRADE REQUIREMENTS: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet Time-in-Grade requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. This requirement must be met by the closing date of this announcement. (You must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted).

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, and abilities in the following areas:
  • Knowledge and experience working with federal regulations and procedures involving pay in order to identify and resolve pay-related problems.
  • Experience working with a web-based time and attendance system, such as webTA, in order to resolve comprehensive problems on behalf of employees and management.
  • Experience in generating and analyzing data retrieved from the NFC payroll/personnel system databases or other comparable human resources information system.
  • Skill in written and oral communications in order to communicate persuasively and effectively with employees, supervisors, timekeepers, and external contacts in order to resolve and answer pay-related questions.
  • Knowledge of and skill in providing advice and assistance to managers and employees on pay and T&A issues.
All qualifications, education (if applicable), and time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.

support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. If you are using experience to meet all or part of the qualification requirements, please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.


See Qualifications Section for education requirements, if applicable.

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Telework: The selectee for this position may be eligible to telework up to 8 days per pay period. The number of days approved is contingent upon supervisory approval.
You must meet the requirements for one of the following categories to be eligible.
  • A current permanent competitive service employee ; former Federal employee who achieved career status in the competitive service; or former Federal employee who served on a career conditional appointment without achieving career status in the competitive service who was separated less than three years ago. You must submit an SF-50 that reflects career or career-conditional (Tenure field is 1 or 2); AND status in the competitive service (Position Occupied field is 1). Remarks on the SF-50 will not be used to support eligibility to apply under merit promotion procedures. Remarks on the SF-50 will not be used to support eligibility to apply under merit promotion procedures.
  • A Veteran applying under the Veterans Employment Opportunity Act (VEOA): To be eligible, a veteran must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service.
  • A 30% or more Disabled Veteran . You must submit your DD214, a completed SF-15, and letter from the VA dated 1991 or later.
  • Military Spouses . You are eligible if: 1) you are the spouse of an active duty member of the Armed Forces; 2) you are the spouse of a member of the Armed Forces who retired or separated with a disability rating of 100 percent; or 3) you are the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status. Please submit supporting documentation to be considered (e.g. active duty orders, marriage verification, SF-15, DD-214, disability letter from VA, etc.)
  • Schedule A : DOJ welcomes and encourages applicants from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advance on the basis of merit. The Civil Rights Division also encourages eligible Schedule A applicants to submit their resumes directly to Diane Turner by email to
  • A Former Peace Corps or VISTA Volunteers Appointment . Please submit documentation to be considered.
  • Other non-competitive authorities (please see announcement language for applicable authorities)
  • A current or former Land Management Bureau employee who has served at least 24 months under a time-limited competitive appointment who is eligible for appointment under the Land Management Workforce Flexibility Act.
  • It is the policy of the Department to achieve a drug-free workplace and persons selected for employment will be required to pass a drug test, which screens for illegal drug use prior to final appointment.

    Employment is also contingent upon the completion and satisfactory adjudication of a background investigation.

    E-Verify Statement: DOJ uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities, by visiting .

    DOJ EEO Statement/Policy: