Senior Administrative Associate, ISOM

Senior Administrative Associate, Information Systems and Operations Management (ISOM)The George Mason University, School of Business invites applications for the position of Senior Administrative Associate, Information Systems and Operations Management (ISOM). The primary responsibility is to administratively assist the Area Chair and faculty members in the performance of their research, teaching, and service responsibilities. This position will also provide responsive and reliable customer service to all area constituencies. This is a full-time classified staff position with full benefits.George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Mason is the most diverse public university in Virginia and 12th nationally, based on the U.S. News & World Report 2022 Best Colleges list. Washington, D.C. is ranked the 30th most racially and ethnically diverse city nationally amongst cities with a population of at least 300,000 people according to the U.S. News & World Report 2018 Diversity Ranking.Responsibilities:The Senior Administrative Associate, ISOM has responsibilities in the following areas:Area SupportCustomer service and support for Area constituents:Assists students and external parties in making the proper connections in the Area, School, or University to address their needs;Works with appropriate Dean's office staff on financial, personnel, and other administrative matters such as travel, eVA orders, recruitment, IT support, check requests, mileage reimbursements, and food & beverage requests;Remains current on all School of Business and University policies;Updates Area website content;Manage calendar of Area events and ensure event information is communicated both within the area and to appropriate School teams (i.e., Marketing and Communications, Advancement Office and Dean's Office) to ensure Area events are being properly market to internal and external stakeholders;Attend trainings on essential job-related functions and systems as specified in the employee developmental plan. Share findings from training sessions with Dean's Office staff and fellow Area Support staff to understand/assess relationships of School of Business policies and procedures with University Guidance; andAssists with the training of new Area Support staff as requested by the School of Business Dean's Office.Area Chair SupportProvide support for the Area Chair:Prepares and tracks all financial requests that require Area Chair approval;Reconciles Dean's Office financial reports with Area records;Prepares budgets for expenses per faculty member when required;Provides updates to Chair of any Area, School, and University events and activities;Schedules appointments for Area Chair, including virtual* and in-person meetings. *Using the university approved platforms;Advises the Chair on suggested organizational improvements for Area;Provides administrative support for the recruiting of new full time faculty, graduate assistants, and hourly staff (as needed) using the job applicant tracking system;Assist Area Chair in coordinating activities with Adjunct faculty;Assists the Area Chair in responding to external constituents; andExecutes other duties and responsibilities as assigned by Area Chair.Area Faculty SupportAdministrative support for Area Faculty members:Provides document preparation and editing assistance for exams, reports, correspondence, syllabi, and other instructional material;Processes all copy and print service requests;Orders text books for faculty each term;Processes supply and other orders through eVA system;Assists in the recruiting of graduate assistants using the job applicant tracking system;Administers all aspects of faculty recruitment using the job applicant tracking system;Coordinates office/work station set up and orientation for new faculty members and graduate assistants;Assists faculty members with operational (not technical) aspects of systems including email, Patriotweb, WebCT, virtual meetings using university approved platforms, and other job related systems;Arranges logistics of all Area events and candidate visits;Prepares travel authorizations and reimbursements for all Area faculty/faculty candidates as required and makes associated arrangements;Ensures that all mail, packages, and faxes are delivered to recipients within same day of receiving in the School of Business;Coordinates monthly Area faculty meetings and disseminates information through Area;Maintains Area files for faculty members and ensures proper records retention and disposal; andAssists the Dean's Office with the on-boarding of adjunct faculty.Administrative Associate Mentoring/Training/Job CoverageProvide mentoring, training, knowledge and advice to other School of Business Administrative Associates on topics that span across all job duties;In the first three months after a new Administrative Associate joins the School of Business, meet with them regularly to provide guidance/training on job duties and continue to be a resource for them thereafter; andProvide job coverage when other administrative associates are out of the office.Required Qualifications:High School Diploma or equivalent;Excellent oral and written communication skills;Well organized, self-starter, sound interpersonal skills;Experience in an administrative setting;Ability to follow through and complete tasks;Must be able to work both independently and as a member of a team; andTechnical Skills: Microsoft Office.Preferred Qualifications:Bachelor's degree or equivalent combination of education and experience;Knowledge of University programs, policies, and procedures;Knowledge of all relevant software related to job responsibilities (i.e., Sedona, job applicant tracking system);Understanding of area and office organization and School of Business administration; andStrong administrative background in a University setting.

For full consideration, applicants must apply for position number 00967z at http://jobs.gmu.edu by February 21, 2023; complete and submit the online application; and upload a cover letter, resume, and list of professional references. We will contact you directly if we require additional materials. Review of applications will begin on February 22, 2023 and continue until the position is filled.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.