Organizational Development Director

Washington, DC
Mar 10, 2023
Apr 09, 2023
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

Human Resources is responsible for developing, implementing, and maintaining AARP enterprise-wide human resource strategies, initiatives, policies, procedures and related systems. This includes employee compensation and benefits, organization design and integration, talent acquisition, talent development and employee relations.

The Organizational Development Director leads employee engagement satisfaction through surveys, focus groups, and action plans. Facilitates discussions and leads inquiries based on individual, department, and organizational needs. Works with management to identify and implement sustainable solutions to improve work cultures and performance.


  • Leads and drives organizational development-related projects and programs (e.g., change management, organization design, employee engagement, talent management, etc.) using advanced knowledge of full life-cycle organizational development processes and best practices to enhance organizational performance, effectiveness, workforce engagement/experience, and culture.
  • Collaborates with leaders to design and deliver organizational programs and strategies in support of critical workforce planning or organizational development initiatives that meet ongoing and future business needs (e.g., Job and Career Framework, Performance Management, Re-Entry, etc.).
  • Consults with leadership and colleagues on developing options for organizing and aligning strategy, capabilities, work and people through structures, roles, processes, governance practices, and culture to optimize human capital and business performance.
  • Identifies trends and leverages complex data from various sources (i.e., change metrics, analytic tools, surveys, questionnaires, document review, observations, and stakeholder interviews) to understand gaps, needs, and risks for teams. Communicates status updates to leadership based on data and verifies the accuracy of complex data and analyses for other team members.
  • Writes clear and detailed documentation for multiple, highly complex or difficult projects and reviews technical documentation.
  • Facilitates engagements to ensure meetings, gatherings, and initiatives reach desired outcomes.
  • Contributes to a culture of transparency and trust by meeting commitments and appropriately sharing and clarifying information to guide solutions and actions across functions. Collaborates and leverages cross-functional relationships with senior leadership, external vendors, and partners to accomplish goals.


  • Bachelor's degree or equivalent in experience is required, Master's degree is preferred.
  • 8+ years of experience leading and integrating org design/workforce planning functions/programs in complex organizations.
  • Experience collecting, analyzing, and presenting data.
  • Strong consultancy background is required.
  • Change management experience is preferred.
  • Procsi or other recognized change management certification is preferred.

Additional Requirements
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • In office/open office environment with the ability to work effectively surrounded by moderate noise

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.