Duties

This announcement will be used to fill different positions on an ongoing-basis as jobs become vacant. Applicants will only be notified should management request interviews for specific IT positions for which you qualify. You can confirm the submission of your application through your USAJobs account.

This Notice is issued under direct-hire authority to recruit new talent to occupations for which there is a severe shortage of candidates. We have been granted "Direct Hire Authority" or DHA. This means that when we have a vacant job, we can hire any qualified candidate, either from this notice or from any source.

A few key facts about this DHA notice:

• Current civil service employees will receive new appointments if selected under this Direct Hire Authority.

For information on DHA, please visit https://www.opm.gov/directhire/index.asp.

The incumbent selected will work in one or more of following specialties: Policy and Planning, Network Services, Enterprise Architecture (ENT/ARCH), Data Management, Security(INFOSEC), Internet, Systems Analysis, Systems Administration, Applications Software, Customer Support, Operating Systems, IT Project Management, or IT Program Management.

Duties may include: (This is NOT an all-inclusive list):

GS-13 and/or GS-14

• Performs a broad spectrum of technical and analytical duties focused on the information technology management discipline requiring the design, development or adaptation of statistical, technological and managerial methods, models and techniques.
• Works with teams in assessing the feasibility, and managing the implementation, of emerging technologies and services within the Federal community and in providing cost benefit analysis of technology solutions to address customer needs.
• Evaluates new systems engineering technologies and their effect on the operating environment and analyzes capabilities in response to customers' operational requirements.
• Develops and presents solutions to enhance organizational and operational efficiency relative to providing quality product offerings and increasing revenue production.
• Performs complex, sensitive, high-level IT work characterized by an exceptional degree of difficulty and responsibility.
• Responsible for managing a variety of duties related to the implementation of various IT projects including: identifying customer needs and requirements, analyzing systems requirements and environments, and ensuring compliance with GSA policies and standards.
• Conducts research to develop or acquire new IT products/services that will increase systems end user efficiency. Develops and designs methods and processes for testing, demonstrating and prototyping new technologies.
• The employee reviews and evaluates contractor proposals; develops performance and/or systems standards, and monitors performance including conformance with price and schedule provision of task orders as needed.
• Provides expert technical support, coordination and advice in the future planning and integration of agency-wide IT needs.
• Works with policy officials to develop guidelines and procedures for agency-wide use of computer application systems.
• Analyzes cybersecurity and risk management program objectives and processes to determine whether changes in policies, procedures, or organizational structures are efficient and effective; and
• Collaborates with internal and external stakeholders, leadership and regulatory officials, and meeting with industry partners, and Federal, and State and local agencies to identify and recommend modifications or additional IT services, products, and/or solutions.
• Conducting software and cloud related strategic planning, industry analysis, and National Institute of Standards and Technology (NIST) based supply chain risk management

Requirements

Conditions of Employment

• US Citizens and National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Register with Selective Service, if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

• Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation or investigation level will be determined for the position you are selected
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
• Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.

Qualifications

For each job on your resume, provide:

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here .

Starting pay for the GS-13 depends on the duty location of the selectee.

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Also, you must have IT-related experience demonstrating EACH of the four competencies as described below:

• Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
• Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
• Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
• Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

Specialized Experience is performing work of a senior Information Technology Specialist providing expert advice in two or more of the following IT specialties: IT project management, data management, network services, systems analysis, systems integration, systems administration, applications software/hardware, customer support and/or security.

Starting Pay for the GS-14 depends on the duty location of the selectee.

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Also, you must have IT-related experience demonstrating EACH of the four competencies as described below:

• Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
• Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
• Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
• Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

Specialized Experience is defining, evaluating and managing the effectiveness of IT products and services, and identifying customer needs/requirements and translating it into technical IT solutions in two or more of the following IT specialties: IT project management, data management, network services, systems analysis, systems integration, systems administration, applications software/hardware, customer support and/or security.

Education

This job does not have an education qualification requirement.

Additional information

This announcement will be used to fill different positions on an ongoing-basis as jobs become vacant. Applicants will only be notified should management request interviews for specific IT positions for which you qualify. You can confirm the submission of your application through your USAJobs account.


Bargaining Unit Status:
- Depending on the position and duty location, this position may eligible for the bargaining unit

Promotion Policy
If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants if that specific position has promotion potential to a higher grade.

Recruitment/Relocation Incentive
On a case-by-case basis, the following incentives may be approved:

• Recruitment incentive if you are new to the federal government
• Relocation incentive if you are a current federal employee
• Credit toward vacation leave if you are new to the federal government

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

• Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
• Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

• Reflected in our policies, procedures and work environment;
• Recognized by our employees, customers and stakeholders; and
• Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area. This vacancy announcement does not preclude filling this position by other means. Management also has the right not to fill the position.