Coordinated Entry System Manager (management Analyst Iii)

Job Announcement

A coordinated entry system (CES) determines how people access, are assessed, prioritized, and referred to interventions that will successfully and efficiently prevent and end their homelessness. As part of Department of Housing and Community Development, Office to Prevent and End Homelessness (OPEH), the CES manager is responsible for the development, implementation, ongoing administration, and continuous improvement of the CES. This position reports to the Division Director of Programs and supervises the Coordinated Entry System Specialist. Specific duties include:

• Leads systems change by establishing and maintaining effective working relationships with partner agencies and community stakeholders to realize positive outcomes for program participants access to housing opportunities.
• Tracks processes, including system-level and client-level data, through the Homeless Management Information System (HMIS) and other applications.
• Through complex data analysis, develops processes to improve access to services, identifies deficiencies in the system, and facilitates system improvement. Such policies and procedures are documented in the CES Manual, maintained by the CES team.
• Works closely with several stakeholders, including people with lived experience, partners in contracted non-profit agencies, staff from County Departments, and other housing services partners.

Note: The assigned functional areas of the position are homelessness services/prevention, human services, social work, and project management.

Note: The salary offered for this position will not exceed the mid-point ($46.2760 hourly) of the class. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.

The Department of Housing and Community Development is committed to the One Fairfax Policy by intentionally considering equity when making policies, delivering programs and services, considering diverse ideas and perspectives, and communicating with transparency in the decision-making processes. Click here to learn more about the One Fairfax policy.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; plus four years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED:
Not applicable.

PREFERRED QUALIFICATIONS:

• Experience working in a homeless services continuum of care.
• Knowledge of the components of a Coordinated Entry System in homeless services.
• Knowledge of factors that contribute to housing instability.
• Knowledge of the principles, process, and components of Housing First.
• Knowledge of best practices utilized in homeless services.
• Experience presenting reports to department management, contracted partners, or the public.
• Experience using word processing and presentation software to prepare documents, using spreadsheet and statistical analysis software packages to store, manipulate, analyze, and present data.
• Ability to use one's lived personal experience of housing instability to help assess system barriers.
• Ability to use one's lived experience to further healthy, positive interactions with consumers and contracted providers.
• Experience building rapport and maintaining effective relationships and boundaries with individuals receiving services, contracted providers, and other partners.
• Ability to communicate effectively in verbal, written and graphic forms.
• Experience supervising staff.
• Ability to work independently and exercise initiative.

NECESSARY SPECIAL REQUIREMENTS:

• All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
• This position is considered "essential personnel" and will be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency situation (i.e., weather, transportation, other disaster).
• The appointee to the position must satisfactorily complete a criminal background check.

PHYSICAL REQUIREMENTS:
Work is generally sedentary in nature; however, incumbent is required to frequently move about to perform office work such as accessing files, attending meetings, making presentations, operating general office equipment, and performing other essential job duties; may be required to move items up to approximately 15 pounds in weight. Ability to read information on a computer monitor; effectively communicate; operate keyboard-driven equipment and computer. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.