Behavioral Health Manager

Job Announcement

Works as part of Intensive Community Treatment services, which includes the discharge planning team. This position has oversight of two intensive case management teams, the discharge planning team, and the manager also serves as the Not Guilty by Reason of Insanity Coordinator for the Fairfax Falls Church CSB. The three teams are spread across Fairfax County serving individuals with serious mental illness as well as co-occurring disorders. Intensive case management is a licensed billable service following Mental Health Services manual for (case management).

Applicants require strong clinical and administrative skills for teams that are community based. Must be willing to approach all situations with an active assertive mindset and can-do attitude. Programs serve as a front door and require community-based work. Will see clients in the community, state, and local hospitals as well as the adult detentions center as needed. As the NGRI coordinator, must be ready to participate in the forensic review process, graduated release process, and report directly to DBHDS and the court system. Coordination of funding and contracting experience is a plus.

Ideal candidate will be a progressive leader with strong desire for all individuals in treatment to excel, all while motivating leading and growing all team members to be the best possible.

Hours are generally Monday - Friday, 9-5 with occasional evening or weekend hours as needed, minimal telework.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and CSB recognizes that staff competence speaking a variety of languages is necessary to meet client needs. We encourage candidate’s bilingual in English and a foreign language to apply.

Note: To learn more about careers that make a difference, watch our video "CSB Celebrates 50th Anniversary of Providing Care."

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

• Supervises day-to-day program operations;
• Provides clinical management and senior clinical direction to the program and staff;
• Establishes procedures for intake and assessment, service delivery, case management, record keeping, and the handling of clinical correspondence;
• Leads clinical team meetings; Provides guidance and advises staff and clinical supervisors on difficult and complex cases, and provides policy guidance and interpretation;
• Evaluates program to ensure effective and efficient service delivery and develops plans to address identified gaps in services;
• Ensures that programs meet all agency, state performance goals and objectives, as well as compliance with all applicable licensing requirements, funding mandates, standards, and regulations;
• Ensures that all programs are in compliance with documentation standards;
• Ensures health and safety of all clients and staff, while following all federal, state, and local regulations and licensing requirements;
• Prepares and/or supervises preparation of reports as needed;
• Develops and implements new service initiatives and/or revises existing services;
• Manages program budget including revenues and expenditures;
• Examines and evaluates individual aspects of cases for program appropriateness;
• Establishes and participates in case-oriented consultative and educative planning with community agencies, groups and schools;
• Provides input to CSB Service Director on service policies and procedures and assists in program development;
• Serves on committees formulating and implementing procedures for the provision of services from multiple service areas and/or human service agencies;
• Represents program/ agency at meetings and activities with citizen groups and community agencies;
• Participates in senior management team and committees;
• Resolves complaints and human rights allegations;
• Responds to reports of adverse incidents or emergency situations, and informs appropriate management personnel of action taken;
• Ensures proper maintenance, safety and security of facilities;
• Participates in planning, implementing and evaluating behavioral health contract services;
• Participates in writing and developing grants.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Extensive knowledge of the principles, theories, and methods of the psychological and social development of the individual;
• Knowledge of various behavioral health treatment and prevention strategies, methods, and techniques;
• Knowledge of intake procedures, social history development, and interviewing techniques;
• Knowledge of psychiatric, psychological, and/or sociological terminology and concepts;
• Knowledge of alcohol and drug addiction and the physiological and psychological effects;
• Knowledge of co-occurring developmental disabilities;
• Knowledge of managed care and Medicaid requirements;
• Knowledge of referral agencies and community resources;
• Knowledge of budgetary procedures;
• Ability to develop, coordinate, and manage behavioral health programs;
• Ability to plan, develop, and evaluate a variety of evidence based service delivery options;
• Ability to manage, train, and supervise a variety of clinical and support staff;
• Ability to provide consultation in areas of clinical expertise;
• Ability to compile and analyze data and draw sound conclusions;
• Ability to develop and maintain effective working relationships with subordinates, co-workers, public and private sector organizations, community groups and the general public;
• Ability to lead/motivate a workforce to achieve program objectives;
• Ability to work as a team member/leader and develop teamwork in others;
• Ability to conduct performance evaluations and implement personnel policies and procedures;
• Ability to communicate effectively, both orally and in writing;

Ability to prepare and present oral and written reports.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education and experience and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies.)
Graduation from an accredited college or university with a master's degree in psychology, social work, or a related field, plus five years of related professional experience, of which two, years must have been in a supervisory role.

CERTIFICATES AND LICENSES REQUIRED:

• First Aid and CPR certification within 90 days of appointment and maintained throughout employment.
• Valid Motor Vehicle Driver's license with fewer than six demerit points (or equivalent in another state) maintained throughout employment.
• Qualified Mental Health Professional - Adult (QMHP-A)- within 1 month of hire
• Qualified Mental Health Case Manager (QMHCM)- within 1 month of hire

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, a driving record check, and sanction screening to the satisfaction of the employer. A TB screening upon hire and annually thereafter.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PREFERRED QUALIFICATIONS:

• Licensure in the Commonwealth of Virginia as a:
  • Professional Counselor
  • Clinical Social Worker
  • Substance Abuse Treatment Practitioner, or
  • Clinical Psychologist
• Experience with the NGRI population
• Experience with Virginia Judicial system
• Experience with Medicaid programs and/or Medicaid billing.
• Experience working with individuals who have a serious mental illness and/or substance abuse disorder.

PHYSICAL REQUIREMENTS:
Job requires some involvement with clients in the community, Adult Detention Center, and court system. Ability to independently drive to multiple sites and driving/assisting clients. Ability to read data on computer monitor, operate keyboard driven equipment, and communicate with others. Ability to walk, stand, bend, and/or carry of items up to five pounds in weight. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.