Manager, Trans Route and Support Branch

Washington D.C
Jan 12, 2023
Feb 04, 2023
Full Time
Are you skilled in public transit scheduling, have experience with HASTUS scheduling software, and love trains?

The Rail Operations Planning department is looking to fill the position of Manager, Transit Route & Support Branch. This position will provide back-up to the Assistant Director of Rail Planning and Scheduling, including preparing train schedules in HASTUS software for regular picked work and weekly modifications for track work.

The right candidate will have experience in transit scheduling and HASTUS software, detailed oriented, and flexible for changing priorities and able to work under deadlines. The position will help train and mentor staff who are responsible for scheduling service, along with assist with the HASTUS software upgrade.

Minimum Qualifications

  • Bachelor's degree in Business Administration, Public Administration, Transportation Planning, or a related field with courses in transportation planning or other directly related field
  • In lieu of a bachelor's degree, a high school diploma or equivalent (GED) and four (4) years' experience in planning, developing, analyzing, overseeing and evaluating transportation routing, service and fare programs

  • A minimum of eight (8) years in senior management with experience in planning, developing, analyzing, overseeing and evaluating transportation routing, service and fare programs

  • N/A

  • Master's degree in Transportation Planning, Civic Engineering, or a related field with courses in urban/transportation planning, or other directly related field

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:

In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.


The Manager, Transit Route and Support Branch directs and evaluates the activities and functions of the Transit Service Planning Branch. The incumbent develops plans and proposed policies that provide appropriate guidance to senior-level management; supervises and assures the quality and timeliness of transit service planning and evaluations to permit cost-effectiveness and efficiency. The employee develops service policies and programs to maximize ridership and revenue; analysis and evaluation of proposals to modify transit service levels; conducts public hearings for service changes; develops budgetary materials; develops demonstrations and innovative transit service proposals. The Manager, Transit Route and Support Branch further carries out activities, setting priorities, assuring the quality of work, and preparing useful final products.

Essential Functions
  • Directs the production of transit service plans and planning studies and determines the data collection and analysis requirements to meet these needs. Takes and coordinates all remedial actions necessary to ensure high quality data for transit service analysis.
  • Supervises the development of transit service for bus and rail systems, and preparation of requests for changes in these areas for Washington Metropolitan Area Transit Authority (WMATA) Board of Directors action.
  • Leads staff to perform analysis operations plans, including production of monthly assessment reports of the rush period operation, and provides accurate and timely ridership reports and sound ridership analysis.
  • Maintains training plan for occupied position and corresponding staff to ensure the office is capable to produce accurate and enhanced ridership and National Transit Database (NTD) reports for stakeholders.
  • Provides critical information in the development of the operational and service aspects of Authority budgets, proposing and analyzing options, examining tradeoffs, and providing operational information on implications of alternative courses of action.
  • Develops, with input from WMATA staff and local government decision makers, transit service planning policy; and coordinates Authority plans and programs with jurisdictional staff. Makes presentations to these groups, delivers speeches and maintains a liaison with technical, political, and professional organizations.
  • Manages the activities in the Transit Service Planning Branch of the Office of Intermodal Planning (IPLN), establishing priorities, giving work assignments to supervisors, determining due dates, providing policy guidance, and reviewing products for quality, accuracy, utility, policy sensitivity, and style. Makes critical staffing and workload allocations, assures fair and equitable treatment of staff, and manages employee grievances. Monitors and ensures timely submittal of status reports and manages the development and execution of the annual office budget.
  • Leads the staff of the Transit Route and Support Branch of IPLN, motivating staff to provide high quality and timely products managing the distribution of resources, and administering personnel procedures.
  • Maintains current knowledge of techniques, procedures, technology, and other developments in planning and scheduling which may be applied to the Authority's programs to increase their effectiveness, attract additional riders, and minimize costs.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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