Supervisory POS Specialist NF4

Quantico, Virginia
Feb 01, 2023
Feb 06, 2023
Full Time

Provides application support in efforts to deliver software solutions and services for the Point Of Sale systems for Marine Corps Community Services worldwide. Participates in software system development, and life-cycle maintenance of in-house developed solution and COTS solutions to include: collecting and defining requirements, analyzing, designing, developing, testing, deploying and maintaining software systems and system documentation. Responsible for contributing to system status reporting and change control. Proactively engages with Point Of Sale support staffs to address system issues and opportunities to improve efficiency and effectiveness. Works with functional users and vendors to troubleshoot, and solve system problems. Collaborates with System Administrators, Network Administrators, Database Administrators, Cyber Security, other related tech staffs and Software System vendors as appropriate to achieve comprehensive solutions and to provide satisfactory services for the customer.

Assists in maintaining a Payment Card Industry (PCI) compliant environment. Contributes, as needed, to MCCS' annual Report on Compliance (ROC), gathering required documentation and samples. Coordinate/perform the Risk Management Framework required tasks as designated by the Cyber Security Branch.

Assists in overseeing the physical and logical architecture, design, implementation, and administration of the components that make up the Point of Sale applications and tools.

Assists in giving input for near and long-term vision for the Point Of Sale architecture and procedures through development and maintenance of quality control best practices to ensure data is accurate and secure. Assists in evaluating and recommends appropriate technologies, tools, and methods for data management, application functions, and reporting. Assists in the on-going administration and support including user and security administration, performance tuning, application installation, and upgrades.

Contributes to detail status reports indicating accomplishments for the reporting period as well as identifying any project related issues. Attends weekly meetings with project members to discuss any project related matters as well as providing business related information. Contributes to the update of project schedules and requirements. Keeps abreast of technological changes and innovations in the data processing field.

Provides expertise for the functional needs of business users in the field and at Headquarters. Assist functional departments identify and solve their most critical information, reporting and analytical challenges. Translates business needs into systems requirements and ensures appropriate testing and quality assurance on solutions. Implements and audits system set up to support business/operational goals. Minimizes any disruption of service to all supported business users. Gains approval for any system change that could affect business operations from supervisor/senior management.

MCCS has a process that partners IT with Business Functions. This position in the organization could be part of the process therefore the individual could have the overall responsibility to serve as a strategic interface with particular areas of the business. During this process, this individual would be responsible for Business Case Development, New Solution Research and Evaluation and collaboration across IT and business functions on research, initiatives and risk profiling, IT architecture, solutions roadmaps and other areas as designated.

Plans, prioritizes and supervises full performance NF4 employees to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to substance abuse, and take appropriate action.

This is a white-collar position where occasional lifting up to 20 lbs may be required.

Performs other duties as assigned.


Conditions of Employment

  • See Duties and Qualifications



Bachelor's degree in Information Technology or a related field appropriate to the work of position and three years of progressively technical computer systems support experience in a W2K/UNIX environment, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Experience in support of Point of Sale systems a plus. Demonstrated experience working on a of Point Of Sale solutions. Strong understanding of and functional knowledge of Point Of Sale applications.

Position requires moderate travel. Must be able to work independently and manage multiple task assignments. Strong oral and written communication skills. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment, and thereafter must complete annual Information Assurance awareness training.

This position has been designated as a position of trust. The incumbent must be eligible for an Access National Agency Check and Inquiries (ANACI/ Tier 3) background investigation to satisfy IT Level II designation. Appointment and continued employment is subject to a favorable adjudication of the security investigation.

Eligible for incremental telework as determined by MR/MF policy.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

CONDITION OF EMPLOYMENT: Per E.O. 14043, selectee(s) must be fully vaccinated for COVID-19 by 11/22/2021 or date of employment (which ever comes later) except in limited circumstances where an exemption is approved due to a disability or sincerely held religious beliefs.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.



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