West Creek 2 (12072), United States of America, Richmond, Virginia

Senior Manager, Product Management - HR People Data Platform

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

We are currently looking for an innovative Product Manager for the People Data Platform Team. In this role, you will determine, develop and improve technical solutions in support of business goals. The Product Manager's responsibilities will include gathering requirements and functional specifications, assessing the current systems in place in order to identify areas in need of improvement, and overseeing the work of development teams. The Product Manager is a client-facing role which will require an understanding of how to manage customer satisfaction and set proper expectations for the end-product.

To be successful in the People Data Platform Product Manager role, you should be able to integrate updated specifications and requirements into the existing system architecture and be able to explain complex problems to business and technical teams in an easy to understand way.

In this role, you'll be expected to demonstrate proficiency in four key areas :

• Human Centered
  
  • You'll partner with Design to lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for Capital One's People Data Platform
    
  • You'll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
    
• Business Focused
  
  • You'll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
    
  • You'll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
    
• Technology Driven
  
  • You'll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
    
  • You'll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're using the best tool for the job
    
• Transformational Leadership
  
  • You'll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
    

As part of the People Data Platform Team, you'll work with:

• Dynamic energized teams that are working on innovative and impactful products to answer complex analytical questions
  
• A modern tech stack and platform that is leveraged by the enterprise to meet strategic imperatives
  
• Curious customers , leaders and tech professionals across HR data domains and the enterprise
  
• Innovative product development teams that are eager to share ideas and technology
  

We want you if you are:

• Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
  
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.
  
• Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.
  
• Passionate & Customer Focus . You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
  
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
  
• Team Player. You enjoy wor king with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
  

Basic Qualifications:

• Bachelor's Degree or military experience
  
• At least 5 years of experience in digital product management
  
• At least 3 years of storytelling and presenting technical ideations to diverse audiences
  

Preferred Qualifications:

• Bachelor's Degree in Computer Science , Engineering or Information Systems
  
• MBA or Master's degree
  
• 3+ years of experience in product management of data platforms
  
• 3+ years of experience translating business strategy and analysis into consumer facing digital products
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).