PA, Technology Risk Management (TRG)

Capital One
McLean, Virginia, United States
Jan 26, 2023
Feb 09, 2023
Full Time
Center 2 (19050), United States of America, McLean, Virginia

PA, Technology Risk Management (TRG)

Are you a problem solver seeking an exciting challenge? Can you build relationships as well as develop and implement innovative solutions? Are you ready to work on the front line of a top 10 Bank? Come be a part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our communities and our associates.

As a member of the Enterprise Services Risk (ESR) Tech Risk Management team, that's exactly what you'll do as a first line function. Working with talented associates, you are the conscience of all areas of Technology and the wider Business when it comes to Technology and Cyber Risk. You are a highly motivated, experienced, collaborative Risk Management professional that is forward thinking, quick to adapt, and technologically adept. These skills allow them to gain insights, act as a change agent to influence technology partners, and deliver value-added risk management services.

As we look to build on the foundations of our current Risk Management team and services, the candidate will focus on reviews of critical technology functions including cloud-based technology, emerging technology, SaaS offerings for both B2B and B2C markets, PCI, SOC 2 and security risks. The candidate will have a high level of exposure across lines of business and have the opportunity to work with senior Technical and Cyber Executives to create and implement innovative solutions to appropriately identify and mitigate risks within the Capital One Software Technology organization. Proficiency in a Technology risk-driven management program development and management are key to success in this role.

What you'll do
  • Be a trusted advisor both leading and driving effective and relevant Tech and Cyber risk conversations with Divisional Tech leadership and their teams.
  • Be an informed consultant to develop and deliver appropriate messages on risk themes and challenge remediation activities.
  • Be an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate
  • Consult, establish best practices, be a Contributor, provide oversight, effective challenge and influence positive outcomes s upporting the wider Tech Risk Strategy for Capital One to ensure our businesses effectively manage technical risk.
  • Identify and implement continual program enhancements based on industry standards and best practices related to technology risk management that is aligned with Capital One's strategic risk direction
  • Understand regulatory requirements, SaaS offerings for both B2B and B2C markets, PCI-DSS and SOC 2 frameworks; while, anticipating changes to help ensure proper alignment with internal/external requirements
  • Collaborate with cross-functional teams to address complex and changing regulations that impact cloud services
  • Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the technology function
  • Understand, document and analyze current state capabilities regarding one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.
  • Establish project parameters, delivering on multiple priorities to help drive business value and support team objectives
  • Review organizational performance outcomes to identify potential areas of risk exposure that require further review. At times, vast amounts of data and information must be reviewed and analyzed while working closely with first line business partners
  • Assist in the development of risks, associated controls, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure; while, informing decisions with the Accountable Tech Executives (AEs)
  • Contribute to Control Self Assessments (CSAs) to verify the design and operating effectiveness of existing controls as well as identify and track control gaps/issues to remediation
  • Deliver technology risk and controls advice, challenge and support to stakeholders
  • Identify and introduce innovative approaches to monitoring the technology control environment
  • Partner with Divisional and Enterprise wide Risk Associates to remove complexity and improve efficiency
  • Maintain an up-to-date and in-depth industry and technical expertise in areas of technology risk
  • Guide Technology areas to ensure aggregate risk is understood and well managed.
  • Ensuring key messages are understood and actions are underway, providing risk input, context and challenge through appropriate and timely reporting and governance actions.
  • Build successful relationships with line of business risk offices and team members to understand impact of technology risk on critical business processes
  • Support Risk Control and Self Assessments (RCSAs)
  • Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods.

Basic Qualifications:
  • At least 2-3 years of experience developing risks, associated controls, issues and/or mitigation plans or performing controls testing over cloud-based infrastructure
  • At least 2-3 years experience in Technology Risk, IT Internal or External Audit, or a combination, gained within a financial institution or professional services firm
  • At least 2-3 years of experience planning, analyzing and leading Risk assessments, and/or performing detailed reviews of control assessments; including National Institute of Standard & Technology (NIST) and SOC 2

Preferred Qualifications:
  • At least 2-3 or more years of experience in Banking or Financial Services
  • At least 4 years of People Management / Supervisory experience
  • At least 5 years of Project Management experience (or equivalent)
  • At least 5 years of experience supporting internal/external business clients with a deep understanding of Technology risk in the areas of security considerations, sustainability, business resilience and data restrictions
  • Knowledge of the UK and US regulatory landscapes is a plus
  • Professional certification such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or other Industry related certifications
  • 5+ years experience in information systems risk management, in information systems auditing, or a combination
  • At least 5 years of experience planning, analyzing and leading Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks; including, National Institute of Standard & Technology (NIST), PCI-DSS, SOC 2 and SaaS offerings for both B2B and B2C markets
  • Experience with Amazon Web Service (AWS) with multi-cloud (Azure and GCP)
  • Big 4 firm consulting experience a plus
  • Proficient with G Suite / Google Workspace
  • Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels, including executives
  • Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Similar jobs