Sr. Associate, Product Management, Orchestration

Capital One
Chicago, Illinois, United States
Jan 25, 2023
Feb 17, 2023
Full Time
77 West Wacker Dr (35012), United States of America, Chicago, Illinois

Sr. Associate, Product Management, Orchestration

Capital One's Card Acquisitions Modernization Program (AMP) is seeking candidates who are hungry to be at the forefront of innovation to help define and create new experiences that will benefit hundreds of millions of Americans.

We are seeking a Product Manager to lead a key component in the AMP ecosystem. AMP is Capital One's credit card application decisioning platform. AMP combines the latest cloud technologies with industry leading underwriting to deliver an exceptional application experience to our card applicants.

In this role you will work with engineers, architects, analysts, business , and operations leaders to define the product strategy for AMP's offer decisioning platform and develop next-gen capabilities that will enable seamless product upsells, downsells and cross-sells during the application experience.

As the Product Manager, you will be able to empathize with users and customers, understand business needs, and ideate and evaluate solutions tailored to those needs. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.

General areas of responsibilities:
  • Set product vision and lead road mapping, goal setting, prioritizing, capability delivery, and product roll-out strategy
  • Lead trade-off and prioritization discussions taking into account external & internal customer needs, risk & compliance factors, long term product strategy, and more
  • Develop and lead customer research, prototyping, and test and learn agendas with a focus on building MVP experiences to learn about hypotheses
  • Define, socialize, and monitor key performance indicators to understand the evolution and success of the project.
  • Lead grooming activities within an Agile team, specifically defining and writing user stories, acceptance criteria and customer experience
  • Build and maintain strong relationships and feedback loops with leaders and stakeholders who manage the downstream operations and processes that depend on the capabilities and performance of our platforms
  • Help with overall thought leadership around horizontal platform convergence across Card programs

The ideal candidate is someone who friends and colleagues describe as:
  • Has a high level of intellectual curiosity and comfort with ambiguity
  • Equally comfortable setting future-oriented strategy and vision as they are designing and delivering capabilities today
  • On whole operates in a rapidly changing environment with a sense of urgency
  • Is willing to "go deep" and contribute to architecture and systems design conversations
  • A person who leads with humility and invests in the success of peers and managers
  • A natural leader who sparks conversations, invites stakeholders into his/her design process, and creates advocacy/alignment
  • A fantastic storyteller who is at ease presenting to senior executives

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:
  • Bachelor's degree in computer science or engineering
  • 1+ years translating business strategy or analysis into consumer facing digital products
  • 1+ years of experience working on core product platforms powering digital experiences
  • 1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $112,400 - $128,300 for Sr. Associate, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).