Supervisory Information Technology Specialist (CRS Liaison Section Chief)

Washington, D.C
Jan 25, 2023
Jan 27, 2023
Executive, Chief
Full Time

This permanent position is hybrid telework eligible. It is not eligible for 100% distant/remote telework.

This is a supervisory position with additional information technology (IT) support responsibilities. The primary purpose of the position is to define and lead IT work for the Library of Congress, reporting to a division chief then to a director and/or deputy director within the Office of the Chief Information Officer (OCIO).

Supervises a group of employees, both supervisory and non-supervisory, performing work up to the GS-15 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Observes workers' performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary.

Utilizes information technology knowledge and experience and manages in support of the Library's mission.

Plans, directs and coordinates strategic, operational, technical, and workforce aspects of the division. Advises on appropriate tools and methods for integration of the division's work into the overall OCIO operations.

Manages implementation of the division's workload and sets priorities. Delegates responsibility. Negotiates with managers and senior level officials to create buy-in for positions on specific initiatives, investments, projects and support. Coordinates and directs the evaluation of missions, goals, plans, programs and business processes.

Formulates long-range policies and develops and implements strategies and management guidelines for complex and changing managerial, operational, and IT systems. Plans and carries out programs, resolve conflicts that arise. Integrates and coordinates the work of others as necessary and interprets policies against established objectives.

Serves as senior subject expert for the division, in the subject area of the team to which they are assigned. Serves as senior expert and consultant to senior level managers and officials.

Provides technical expertise in defining the "future state" architecture and IT Services roadmap for the division. Conducts market research and creates technical requirements, statements of work, performance work statements and other documents required for the procurement of IT goods and services required by the division to support the Library's mission.

Forges strong, collaborative relationships and builds consensus among stakeholders across the Library to define, implement, and manage the Library's IT services supported by the division. Develops and maintains relationships among peers in the library and IT communities, and commercial and academic organizations, to continuously identify, select, and implement best practices, processes, and tools for delivering IT services at the Library.

Provides expert technical advice in the monitoring and evaluation of contractor activities. Ensures contractor and vendor support of IT services. Collaborates with the Contracts & Vendor Management division, Office of Grants and Contracts, vendors and stakeholders to ensure contract requirements are met and all activities performed in compliance with contract terms.

Evaluates feasibility studies conducted by others. Analyzes technical assessment reports. Recommends modifications to acquisition strategies.


Conditions of Employment

The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link:

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to supervise and manage staff.**

Ability to plan and execute work.**

Knowledge of contract preparation and contractor monitoring policies and procedures.**

Ability to manage an enterprise-wide implementation of new approaches to software development of applications and systems.**

Ability to analyze organizational and operational problems in an IT organization and develop solutions using analytical methods to improve programs and processes.

Ability to communicate in writing.

Knowledge of IT principles and practices.

Ability to communicate orally and interact with diverse groups of people.


This job does not have an education qualification requirement.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.