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Management and Program Analyst

Washington, D.C
Closing date
Feb 1, 2023

The position is located in the Library Enterprises Directorate within the Chief Operating Officer Service Unit and reports to the Library Enterprises Budget Manager. The employee works as a liaison for all directorates within the service unit, coordinating closely with senior managers and staff.

This position provides guidance and assistance to directorate staff and management by creating and managing strategic, performance, and risk plans. The incumbent uses familiarity with all related rules, regulations, directives, and best practices to perform performance and risk management. Duties include planning, organizing, and analyzing directorate and service unit-wide strategic planning and performance management; development of budgetary requests supporting initiatives, including strategic mapping, cost estimation, alternatives analysis, and return on investment; program analyses to improve operational efficiency and effectiveness; and development, maintenance, integration, and improvement of performance and risk management reports. While performing daily duties, the incumbent is also responsible for ensuring proper handling and security of Library of Congress materials.

Guides the development, evaluation, and improvement of the service unit Directional Plan. Coordinates with and advises service unit and directorate leadership on the development of program goals, objectives, and supporting initiatives. Uses knowledge of rules, regulations, and best practices to develop realistic short-term and long-term goals and performance targets. Provides expertise and makes recommendations on risk management related to proposed initiatives and business processes. Reviews proposed directorate goals and risks for conformance with best practices and applicable regulations.

Serves as a liaison between directorates and the Office of Strategic Planning and Performance Management (SPPM), maintaining communications across the service unit and alerting directorates of any changes in policy. Creates schedules, workflows, materials, and guidelines to facilitate the completion of strategic planning activities. Uses materials and expertise to keep leadership and staff well-versed in state-of-the-art performance and risk management methods and tools. Maintains records of all strategic, performance, and risk decisions. Tracks and uses historical data to develop long term performance reports, analyzing trends and recommending changes. Works with SPPM and directorate staff to develop reports and presentations related to performance and risk management.

Conducts assessments of directorate and division operations, analyzing processes and procedures to improve efficiency in meeting organizational goals. Conducts gap analyses of processes against best practices, benchmarks, and regulations. Provides actionable recommendations to close gaps and improve processes. Works with directorate management to identify and minimize business risks. Assists with assessment, response to, and closing of audit findings.

Assists directorates and provides technical assistance in preparation of New and Expanded Program Requests. Based upon knowledge of the objectives and priorities of the directorates, identifies potential initiatives to improve programs and operations. Compiles cost data and benefit projections for various alternative situations based on sensitivity analysis to maximize return on investment. Develops data charts, tables, and graphs used to identify, develop, and defend budget requests. Works with directorate staff to develop executive summaries, align requests with strategic plans, develop risk statements, and produce rigorous cost-benefit estimates. Liaises with external service units as needed to coordinate approaches in developing program requests.

Works with directorate and service unit budget staff to identify unfunded requirements. Uses expertise in strategic goals and program operations to develop and prioritize unfunded needs across the service unit.
Assists directorate staff to complete IT Business Cases for new IT projects. Maintains knowledge of IT review process and procedures for completing business cases. Provides advice and guidance to directorate staff on full and correct submissions. Reviews, corrects, and submits business cases to OCIO for review. Maintains contact with OCIO and directorate staff to ensure completion and/or correction of business cases.

Performs technical analyses and provides support in the identification and investigation of automation problems and opportunities. Designs, develops, and administers the office's data management and processing systems and programs related to performance, risk, business development, and related tasks. Determines new methods to efficiently manage, aggregate, synthesize, and analyze information. Creates reports and dashboards to easily transmit information to directorate and service unit leadership.

Performs other duties as assigned.


Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision

Knowledge of rules, regulations and best practices to execute strategic planning and program analysis. **

Ability to develop and implement the risk analysis and management program for an agency or organization. **

Knowledge of financial planning, analysis and reporting to improve programs and operations. **

Ability to serve as a liaison for an organization and develop, negotiate, influence, persuade others, and maintain effective working relationships.

Ability to perform technical analysis and identify automation problems and opportunities.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

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