A/V Technician V (Asset Support/Audio Visual Specialist)

Clearance Required:

Public Trust

Education Required:

HS/GED

US Citizenship:

Required

Summary

Seeking an A/V Technician V. This position offers a great opportunity to be part of a high-performing team responsible for supporting a full complement of customer-centric technical support services.

Responsibilities

• Diagnose and resolve AV problems; respond to escalated issues from clients and other support teams; perform triage, provide remote problem resolution when possible.
• Proficient, accurate and timely setup, operation, and breakdown of audiovisual equipment
• Research, recommend, and implement AV hardware and software purchases and configurations to meet client needs and ensure compatibility with university systems and architecture.
• Operate AV equipment (e.g. soundboard, presentation laptop, switcher, codec, camera, microphones, Logitech 360 Owls, Logitech MeetingHQ, sound systems.) in support of live and hybrid conferences, seminars, meetings and events.
• Provide documentation of AV process and equipment for other IT pros or end users.
• Test and troubleshoot AV equipment in conference spaces to ensure all is in working order.
• Demonstrate strong technical experience and subject matter expertise with Microsoft Teams, Zoom, WebEx.
• May serve as backup to the Help Desk as needed. Perform other job duties as assigned.

Required Qualifications

• United States citizenship is required
• Minimum 4 years relevant experience
• Per federal guidelines, you may be required to show proof of COVID-19 vaccination or willingness to obtain vaccination.

Desired Qualifications

• CTS Certification
• Extensive knowledge or Video Matrix systems, AV Switchers
• Experience with customer service or hospitality experience preferred
• Experience in the following, but not limited to, is highly recommended:
  • Audio/Video/Digital audio/playback/record systems
  • Video Wall Management & Calibration
  • Advanced Lighting - Dimming and Lighting Controls
  • Power Speakers
  • Channeling of microphones
  • Wireless, Handheld, Lavaliere Microphones
  • Push to Talk Systems
  • 4 -24 Channel Mixers
  • Basic Electrical and Power Distribution
  • IP Addressing knowledge
  • Switches and basic networking skills
  • Wireless Networking/Troubleshooting
• Standard troubleshooting skills related to desktop computer hardware and software
• Crestron/ Biamp/ Shure Software knowledge (desirable)

Education

Bachelors degree or equivalent experience

Clearance

Must be a U.S. Citizen and able to obtain a Public Trust Clearance

Why MIL?

The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you! Whether you're fresh out of college, the military, or well into your professional services career, MIL has great job opportunities that might be a great fit.

Here at MIL, we pride ourselves on the family-like environment instilled amongst our team. Our employees love working here and it truly shows through our various recognitions & awards. Some of our most recent awards include:

• 2021-2022, Top Workplaces USA award (Energage)
• 2017-2022 Top Workplaces Award, Greater Washington Area (The Washington Post)
• 2018-2022 Certified Great Workplace, Great Place to Work®
  • • 2021 & 2022, Best Workplaces in Consulting & Professional Services™
    • 2021 Fortune Best Workplaces for Millennials™
    • 2018 Fortune, Great Place to Work: Best Place to Work for Diversity
• 2020- 2022, 2017, Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)
• 2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
• 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.

The MIL Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.