Job Announcement

Join the Park Authority and our nationally recognized team of professionals! Works as a part of one of the most highly regarded park systems in the country. With more than 25,000 acres of parkland, nine RECenters, eight golf courses, three lakefront parks, and more, FCPA is an exciting organization to be a part of and there are many opportunities for staff to make a difference at every level.

Assists in the day to-day operations and delivery of services offered in the centralized customer service branch. Must have extensive knowledge in all areas of division-wide services and programs. Responds directly to a high volume of customer inquiries and responds to customers in person, telephone, email and by mail. Must be knowledgeable and competent in the operation of the agency’s point of sale information system to manage data, research customer inquiries, manage point of sale processing, online member account inquiries and oversee verification of class scholarship requests. Assists in the recruitment, onboarding, supervision, and training of the registration unit and summer camp staff. Participates in agency/division special events and provides support to the youth services branch, centralized picnic reservations, park permits, and customer survey work. Driver’s license required to transport material for events. Works under general supervision.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

General Duties

• Assists in the administration of the facility operations such as conducting inventory, preparing administrative and financial reports, and assisting in the preparation of the annual operating budget;
• Assists in the ordering and receiving of supplies;
• Assists with the recruitment, hiring, training, supervision, scheduling, and evaluation of staff and volunteers;
• Adheres to revenue and expense limits;
• Ensures staff compliance with operating procedures and safety/security standards;
• Informs the public of pertinent rules and regulations;
• Directs residents to private and public resources and programs;
• Assists in the development and implementation of community outreach plans to target
• underserved populations and to increase overall program participation;
• Delivers customer service by distributing literature and providing information;
• Assists as a liaison between County agencies and residents.

Operations

• Assists with providing operational support by supervising the maintenance of assigned facilities.

Programming

• Assists with providing Parks/Recreation programming support by
• developing and coordinating several specialized programs and special events;
• Maintains records necessary to the operation and evaluation of programs.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of the principles and practices of recreation center and/or park management;
• Knowledge of fiscal record keeping and inventory procedures;
• Ability to use a personal computer, applicable software, and peripheral equipment;
• Ability to direct and coordinate the work of subordinate staff and volunteers;
• Ability to prepare a variety of administrative reports;
• Ability to maintain effective working relationships with staff, citizen groups, and the public;
• Ability to communicate effectively both verbally and in writing.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
Graduation from high school or a GED issued by a state department of education, plus two years of related experience in a recreation center, recreational park, or golf course operation or two years experience organizing and coordinating public recreation activities or community affairs, as applicable to the position.

PREFERRED QUALIFICATIONS:

• At least one year of supervisory experience.
• Previous supervisory and administrative experience.
• Intermediate skills in the use of Microsoft Office computer software, especially Outlook, Word, and Rec Dynamics software.
• Ability to instruct, motivate and train subordinates in all phases of the work and assist them with work problems.
• Previous experience working with and maintaining effective working relationships with customers (both internal and external), partners, peers, subordinates, and superiors.
• Ability to communicate effectively, both orally and in writing.
• Ability to prepare and deliver accurate reports and to keep accurate records.
• Ability to use personal computers and software programs.

CERTIFICATES AND LICENSES REQUIRED:
Driver's license (required)

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, child protective services registry check, and driving record check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PHYSICAL REQUIREMENTS:
Ability to lift up to 80 lbs. occasionally. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home ( Spanish, Asian/Pacific Islander, Indo-European, and others ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.