Director for Electronic Vital Records Products & Services

The Director reports to the Executive Director and is responsible for the strategic direction, management, and expansion of NAPHSIS’s products and services for digital/electronic verification or certification of individual identity for administrative and/or business purposes. The Director represents NAPHSIS to members, partners, and key constituents, provides expert advice, guidance and management for a broad range of electronic identity services in which vital records could play a role. The Director would seek out grants and contracts related to developing new products, new customers for existing products, (see EVVE & STEVE pages on our website) and develop relationships with key stakeholders in the larger digital identity landscape. The Director helps develop strategies for the accomplishment of goals and organizational priorities as related to the role vital records can play in digital identity management services. The Director is also responsible for ensuring that the NAPHSIS membership is engaged in the Association’s programs and services, and that those products facilitate, enhance and simplify the work that they do. 

The newest project the Director will oversee is the development and implementation of a mobile vital record. Similar to current Mobile Driver’s License pilot projects in several states, the Director will work with the vital records community and beyond to lay the groundwork for this new technology and how it will be used by the general public

The Director reports to the Executive Director and is responsible for the strategic direction, management, and expansion of NAPHSIS’s products and services for digital/electronic verification or certification of individual identity for administrative and/or business purposes. The Director represents NAPHSIS to members, partners, and key constituents, provides expert advice, guidance and management for a broad range of electronic identity services in which vital records could play a role. The Director would seek out grants and contracts related to developing new products, new customers for existing products, (see EVVE & STEVE pages on our website) and develop relationships with key stakeholders in the larger digital identity landscape. The Director helps develop strategies for the accomplishment of goals and organizational priorities as related to the role vital records can play in digital identity management services. The Director is also responsible for ensuring that the NAPHSIS membership is engaged in the Association’s programs and services, and that those products facilitate, enhance and simplify the work that they do. 

The newest project the Director will oversee is the development and implementation of a mobile vital record. Similar to current Mobile Driver’s License pilot projects in several states, the Director will work with the vital records community and beyond to lay the groundwork for this new technology and how it will be used by the general public

Skill Set

Previous experience building an innovative technology from the ground up, including initial concept development and fundraising; knowledge of digital identity management subject matter including technology related to identity management as a service, biometrics, data integrity and security; experience with national standards development, moving formerly paper-based processes into the digital realm; proficiency with contract/budget development and oversight, proposal/report writing capability, competency/knowledge of change management in large systems. 

Program Management & Oversight

• Develops the strategic framework for the essential role vital records plays in the larger digital identity landscape and ensure that the products/services/programmatic work in this area supports the members and the organizational mission
• Identifies and materializes funding opportunities to launch the mobile vital record project at NAPHSIS
• Provides leadership and coordination for national standards development around the administrative use of vital records data
• Proactively develops and manages contract or grant relationships with appropriate partners/customers for administrative use of vital records
• Applies experienced leadership and subject matter knowledge in developing and implementing new products and services that serve customers while appropriately respecting/adhering to state laws around access and use of vital records
• Anticipates changing policy and program issues and helps to inform national advocacy strategy to ensure that member needs are represented and supported
• Develops and fosters collaborative working relationships with internal and external stakeholders, including federal agencies, other membership associations, and others representing or seeking vital records data sources
• Synthesizes complex concepts and/or issues concisely into key messages and actionable steps for both internal and external audiences
• Working with the Executive Director and the Systems Team, shares responsibility and accountability for the NAPHSIS slate of electronic vital records products and services, assuring fiscal solvency, excellent customer service, data accuracy and integrity, and innovation

Qualifications & Skills

• 5 to 10 years working in or with digital identity services and/or moving formerly paper processes into the digital realm Proven experience developing business opportunities, securing grants/contracts, etc. Ability to facilitate and support group work in a virtual environment Experience working with Federal, State or Local Government contracts Proven experience with program/project management, human capital and resource management Ability to handle competing demands, build consensus and manage change constructively in a rapidly changing and challenging environment Excellent written, oral and interpersonal skills, project management, and execution of projects to include the ability to write and deliver complex presentations to diverse audiences.  Ability to develop and track accountability measures to analyze progress, evaluate outcomes, and sustain success.

Compensation & Benefits

The Annual salary range for this position is ($110,000 - $150,000) commensurate with experience. Our benefits include a fully paid medical, vision, dental for employees and generous coverage for spouses, domestic partners, and dependents. The employee’s life and disability insurance premiums are also fully funded by the association. We offer paid time off, parental leave, and match up to 6% of employees 401K contributions on their first day of employment.

Additionally, NAPHSIS strongly believes in employees’ professional growth and offers a yearly stipend to each employee to invest in professional development training courses. NAPHSIS is a 100% virtual office that believes in collaborative work, self-motivation, and creative thinking & solutions. Our work culture follows the Results-Only Work Environment (ROWE) - 100% accountability to measurable results, and 100% autonomy to make smart decisions every day. As a ROWE work culture, we strive to be crystal clear on measurable results required to successfully serve our customer and collaborate with one another. At NAPHSIS, there are no set policies or rules about when, where, how, or with whom we conduct our work - these decisions are left up to each employee based on the measurable results to which they're held accountable. To learn more about ROWE, visit https://www.gorowe.com/

Physical Demands 

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  May require lifting up to 25 pounds. While performing the duties of this job, the colleague is required to sit for long periods at a time; type using a computer keyboard; visually read information from a computer monitor; talk, hear, and orally communicate information over the telephone. Specific vision abilities required by the job include close vision and color vision and the ability to adjust focus.

Special Requirements
Travel out of town averages 1 - 2 (2-3 day) trips per quarter.

Location
Within the contiguous United States; NAPHSIS offers a virtual work environment.

Application
Submit a cover letter and resume to swebster@naphsis.org.

Cc sngarsanet@naphsis.org