Senior Manager, Methodologies and Practices, Technology Risk Management

Capital One
McLean, Virginia, United States
Jan 17, 2023
Feb 16, 2023
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Senior Manager, Methodologies and Practices, Technology Risk Management

Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The roughly ninety professionals in TRM are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology and information security risk across the business and the central technology organization. TRM is a second line organization, which means it is independent and reports up through the Chief Risk Officer.

TRM plays a critical role in ensuring that the company's risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate or avoid the risks altogether. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals who have a wealth of experience and a demonstrated ability to provide value added recommendations and deliver high-impact results in their areas of expertise.

This position - Senior Manager, Methodologies and Practices, Technology Risk Management - will play a high impact role in enhancing the methodology and practices for how the organization assesses cybersecurity and technology risk. This includes leading enhancements to the risk taxonomy, further developing and socializing the assessment methodology, and driving process improvement efforts for several established assessment practices. It will be critical for this role to provide expert guidance and mentorship across TRM, foster strong working relationships with other 2nd Line groups, and be able to influence the broader enterprise risk frameworks to reflect technology/cyber risk considerations.

As a member of a growing organization, you are expected to shape and further refine the risk program, and will have the opportunity to operate with both autonomy and empowerment from senior leadership. The successful candidate will be a seasoned leader with strong practical knowledge of risk frameworks and risk assessment methodologies applied to technology/cyber risk, who can think strategically, who is intellectually curious, and who thrives in a data-driven environment.

Desired Outcomes:
  • Challenge and reinvent the methodology that the 1st and 2nd Lines of Defense will use to measure cybersecurity and technology risk within the existing ERM framework, including control efficacy
  • Research and develop data-driven assessment practices that will facilitate deeper risk conversations and surface insights in support of strategic decision-making
  • Evaluate and standardize various risk scoring methods for tech/cyber domains across the enterprise
  • Standardize the approach for TRM to prioritize the assessment scope to best focus our team on the areas of the greatest impact
  • Evolve the existing risk, process, control taxonomies to succinctly frame emerging threats and risks
  • Distill complex risk, process, and control relationships into simple designs and solutions
  • Introduce forward-looking risk measures
  • Demonstrate tech/cyber risk measurement advocacy and thought leadership, and train and mentor peers and executives across the enterprise to enable adoption of more modern analysis and assessment techniques
  • Constructively debate trade-offs between different assessment approaches with other 2nd Line and 1st Line partners
  • Enhance the business' understanding of regulatory/compliance requirements and the implications to the firm
  • Mentor peers to meet their professional development goals

Basic Qualifications:
  • A bachelor's degree or military experience
  • At least 6 years of experience managing, consulting, or auditing in the fields of information security, technology, or risk management
  • At least 5 years of experience developing and implementing industry risk frameworks, quantitative analysis, tools, and methodologies (COSO, quantitative analysis, Factor Analysis Information Risk (FAIR), Process, Risk & Control (PRC) library), or assessment methodologies (RCSA, scenario analysis, or new initiative risk assessments)
  • At least 1 professional security management certification (Open FAIR, Certified Information Systems Security Professional (CISSP), Certified Informations Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC))

Preferred Qualifications:
  • A master's degree
  • Critical analytical thinker, including the ability to express a point of view supported by data (with both technical and non-technical audiences)
  • Excellent communication and teaching skills. Strong influencing and persuasion skills
  • Raises concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization
  • Passion and expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
  • Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives
  • Ability to manage multiple parallel initiatives while maintaining superior results
  • Execution oriented and a self-motivator
  • Personal resilience - the ability to to stay optimistic and keep people focused during crises or times of change
  • Experience in a second-line or oversight role at a financial institution or regulatory agency
  • Knowledge of supervisory expectations expressed in the Federal Financial Institutions Examination Council (FFIEC) IT Handbook, Federal Reserve Supervisory Letters, Office of the Comptroller of the Currency Bulletins, and/or Federal Deposit Insurance Corporation Financial Institution Letters

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $188,814 - $222,758 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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