Member Services Coordinator

Beltsville, MD
Jan 14, 2023
Mar 08, 2023
Program Manager
Full Time
Our client in the commercial real estate industry is seeking an energetic, organized, team oriented Member Services Coordinator to join their staff. If this sounds like you, we are looking for someone with experience in member recruitment, retention, onboarding and customer service.

Candidate must be able to:
  • Responsible for inventory of membership materials and packets
  • Assist with membership retention and recruitment activities
  • Serve as a contact for data/membership confirmation for affinity programs
  • Work in partnership with the VP of Member Services
  • Prepare for monthly meetings of association's board of directors
  • Attend association events/functions and perform registration and other duties on site

  • Bachelors degree required
  • 2 - 5 years prior office or association experience preferred
  • Strong proficiency with Microsoft Office (especially excel) and database management
  • Strong written and verbal communication skills with an eye for detail
  • Exceptional member service outlook and capability
  • Working knowledge of office equipment functions and maintenance
  • Professional, pleasing phone and office demeanor
  • Effective problem-solver, able to work independently and has a can-do attitude
  • Strong team player who enjoys helping others succeed

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.