Account Manager, Employee Well-being

Gaithersburg, MD
Jan 13, 2023
Mar 28, 2023
Full Time
Adventist Healthcare seeks to hire an experienced Account Manager for the LifeWorks Strategies Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As an Account Manager you will:
• Cultivate excellent relationships with company clients ranging in size, industry and geographic location.
• Manage customer contracts, service requests, and other business functions; while collaborating with the Business Development Manager on sales presentations for new and existing clients.
• Identify client goals and resources, consult on best practices, and develop a customized strategic plan, based on the unique goals and objectives of the organization.
• Develop marketing content and events on behalf of clients and the overall department to increase program visibility. Collaborate with customer stakeholders to embed well-being in the client culture.
• Assist with and/or manages and provides high level service to assigned accounts to support client retention and meet/exceed client expectations.
• Stay current on trends for Employee Assistance (EAP) and well-being programs, regulatory changes and general market practices.

Qualifications include:
• Bachelor's degree in public health, health promotion, marketing, business administration, healthcare management or kinesiology
• A minimum of three years program management experience
• Highly proficient in Microsoft Word, Excel and Power Point.
• Strong customer service skills
• Ability to handle multiple projects at once and work in a team environment
• Event management experience is a plus
• Knowledge of Customer Relationship Management (CRM) tools is a plus
• Ability to exercise strict confidentiality in all matters

Work Schedule:

Monday - Friday

At Adventist HealthCare our job is to care for you.

We do this by offering:
  • Work life balance through nonrotating shifts
  • Recognition and rewards for professional expertise
  • 403(b) retirement plan
  • Free Employee parking
  • Benefits Eligible Positions:
    • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]
    • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting
    • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members
    • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and , if offered, may elect to be vaccinated at a n designated Adventist HealthCare location.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

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