Supplier Risk Manager

West Creek 1 (12071), United States of America, Richmond, Virginia

Supplier Risk Manager

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Supplier Risk Manager to join our Enterprise Supplier Management (ESM) Team. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other's differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

As a Supplier Risk Manager, you will focus on designing and executing critical Governance practice, including optimizing the end-user experience. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company's bottom line, including critical testing and validation of controls and risk program commitments, identifying improvement opportunities, and ensuring appropriate execution each and every time.

We are seeking dedicated, disciplined, process professionals who excel in a team environment. This individual will have demonstrated that they can look at the holistic picture, understand the "why" behind requirements and ensure we set our Third Party Managers up to succeed in delivering on those commitments. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

Responsibilities:

• Lead ESM TPM quality, training, and testing programs in a well-managed capacity
  
• Creating and implementing strategies that improve TPM experience while also reducing risk
  
• Partnering with 2nd line intent owners and TPMs to drive outcomes that deliver efficiencies and mitigates risk
  
• Designing and producing metrics to proactively manage TPM and risk outcomes
  
• Driving process improvements aligned with desired ESM and TPM outcomes
  
• Providing subject matter expertise on processes when representing the department in projects and other meetings
  
• Managing and leading a high performing team of associates
  

Basic Qualifications:

• At least 2 years of experience in Process/Program management or Risk management
  
• At least 3 years of experience in People management
  
• At least 3 years of Third Party Management experience
  

Preferred Qualifications:

• Process Management (i.e. LEAN, Six Sigma), Compliance (i.e. CRCM, CIPP, etc.), Business Process Management experience
  
• At least 5 years of experience in People or Relationship management
  
• At least 5 years of experience in Complex problem solving
  
• At least 3 years in developing and leading Quality programs
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).