Administrative Associate

Washington, DC
Mar 07, 2023
Apr 04, 2023
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

AARP's Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need - empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law.

The Administrative Associate provides professional administrative support directly to a manager and/or functional area. Supports the business unit by regularly providing administrative-level support on a variety of projects, programs, and initiatives that are typically division-wide or organization-wide. Prepares departmental, ad-hoc reports, and routes vendor invoices. Participates in and contributes to special projects as needed. Maintains a high-level of professionalism. Handles highly important or confidential information. Interacts professionally with and exhibits a high level of customer service when working with clients, members, or other external and internal customers.


  • Provides professional administrative support directly to senior leadership or functional area, including making travel arrangements, preparing expense reports, and scheduling meetings by reserving conference rooms, coordinating meetings, catering, assisting with team events or trainings, and technology support. Assists with the new hire onboarding.
  • Receives and responds to correspondence sent to senior manager and maintains departmental records.
  • Serves as a team resource on office procedures and standard business practices and systems, with a goal of making team more efficient. Maintains proper documentation on policies and procedures.
  • Tracks project/program activities and participates in project activities including preparing budget or ad-hoc reports, monitor vendor invoices, ordering and inventory control, etc.
  • Contributes as needed for inputs to department presentations or reports.
  • Builds collaborative working relationships across the organization, with external partners, and/or with vendors. Maintains an understanding of the relationships important to the department or team's work.


  • Associate degree in business management or administration, computer and information management, or a related discipline and minimum of 2 years of experience or an equivalent combination of training and experience related to the duties of the position.
  • Requires superior computer skills and proficiency using MS Office Suite, especially Excel, and other business tools.
  • Must have exceptional organizational skills and the ability to manage multiple projects and tasks simultaneously within a continually changing environment.
  • Knowledge of general office procedures.
  • Ability to handle sensitive and confidential information with excellent judgement and discretion.

Additional Requirements
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • In office/open office environment with the ability to work effectively surrounded by moderate noise

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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