Product Management Intern, Summer 2023

Job Description

Arc XP is a cloud-based digital experience platform that helps enterprise companies, retail brands and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving over 1,900 sites in more than 25 countries that reach nearly 2 billion unique visitors monthly.

Arc XP operates as a SaaS software company within The Washington Post, so you can expect a fun-loving, down-to-earth, nimble culture that thrives on innovation, experimentation, and collaboration. The team at Arc XP builds a powerful suite of digital tools for journalists, marketers, editors and other content creators to craft rich online storytelling. Arc XP provides the toolkit and platform where breaking news stories are crafted, powering some of the world's largest and most recognizable media brands.

We are seeking a Product Management Intern for Summer 2023 to join our team. You will work with the Content products team, which comprises the core of content authoring, planning, and digital asset management tools to streamline content creation and management workflows and experiences. You will partner with our product managers to gather feedback from customers, solve real customer challenges, and deliver impactful product features.

This role will include day-today collaboration with product managers, designers, software engineers, client account managers, and other key internal stakeholders. The ideal candidate is an organized, critical thinker who communicates effectively and eagerly engages with colleagues across areas of the business.

This is a paid full-time internship that will span 90 days from May to August 2023. Start and end dates are flexible.

Location: Chicago, Washington D.C. or New Haven, CT preferred. Expectation is 1-2 days per week in person and 3+ days weekly remote. Our headquarters is in Washington, D.C. we have a co-working space in Chicago, and our Vice President of Product is based in New Haven.

Responsibilities

· Collaborate closely with content product managers in exploring new directions for future product development

· Engage in user research with Arc XP customers to better understand their needs and how we can solve problems

· Work closely with software engineers in setting timelines and development goals

· Write and update product documentation such as user-facing guides and product release notes

· Learn about Agile methodology, servant-leadership, and building consensus to drive outcomes

· Learn how to facilitate Agile ceremonies, assist Product Managers in translating vision and business objectives into a product backlog, and empower your team's progress

About You:

· Rising college junior or senior progressing toward a bachelor's degree, or a master's candidate

· Interested in exploring Product Management as a career path

· Working toward degree in Computer Science, Business, Data Science, Analytics, or a comparable field

· Due to the opportunity to work remotely, we seek interns who are self-motivated, assertive in asking for help, and able to be self-sufficient while working in an online team

· A collaborative spirit and a proven ability to work well with others, building strong partnerships across teams

· Inquisitive and curious problem solver always looking to understand the "why"

· Excellent at both written and spoken communication

· Access to reliable high speed internet for remote work

Bonus Qualifications:

· Experience using analytics, user research, and other approaches to help make informed decisions to guide product development

· Experience with SaaS CMS or enterprise SaaS software

· Experience in the content management platform space as a writer, photographer or videographer in a media organization.

· Experience as a software developer

· Experience in digital publishing

Arc XP's mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?

#washpostlife