Manager / Counsel - Card Legal

Employer
Capital One
Location
McLean, Virginia, United States
Posted
Dec 31, 2022
Closes
Jan 30, 2023
Ref
R161477
Function
Finance
Hours
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Manager / Counsel - Card Legal

The Capital One Legal Department will allow you to showcase your talents and be yourself in a fast-paced, fun environment. At Capital One, you work with highly driven and intelligent individuals who will help elevate you to a new level. If you enjoy working as part of a team of high performing top talent, Capital One is the place for you!

Our Legal team thrives on collaboration and creates an environment where everyone's voice is heard. This exciting role will allow you to use your depth and breadth of experience to strategize and influence management, as well as the business lines you support. In addition, you will have the opportunity to enhance your skills and broaden your knowledge. Come to Capital One to be a part of challenging work while enjoying our exceptional culture and work life balance.

The Counsel/ Manager for the Legal Department's Card Operations Legal Team (COLT) plays a critical role in the team's work advising the credit card business units that investigate and respond to consumer complaints. If you are a proactive, curious, and collaborative attorney who excels at unique customer concerns and unusual customer servicing questions, come join us!

The Counsel/ Manager will advise various business units within the Capital One Card organization, including the team leading the responses to consumer complaints as well as the teams developing policies and processes that impact customer servicing needs. In this role, the Counsel/ Manager will apply strategic and analytical skills to support our business teams. Strong legal and business analytical skills, and excellent attention to details and nuance are required. Written and oral communication skills also are key, as is the ability to organize and convey thoughts on legal risk with a focus on laws and regulations that impact banks in general and credit cards in particular.

Responsibilities include but are not limited to:

  • Identifying and assessing legal risks associated with Capital One credit card products and related business operations particularly as they relate to address concerns raised by our customers;
  • "Translating" the laws and legal requirements for the business teams and the business intent for the legal team and legal subject matter experts;
  • Ensuring that support is provided in a timely manner in order to meet regulatory and business requirements; and
  • Actively engaging with colleagues to provide legal support as part of a collaborative and cross-functional team.


Basic Qualifications:
  • Juris Doctor from an accredited law school
  • Active member in good standing of at least one state bar
  • At least 3 years of experience as an attorney in a law firm, in-house legal department, or government agency


Preferred Qualifications:
  • 4+ years of experience as an attorney in a law firm, in-house legal department and/or government agency doing work related to the financial service industry
  • Ability to work in a dynamic environment and flexibility to adapt to changing needs
  • Ability and desire to learn new areas of law
  • Ability and willingness to work as a team player
  • Strong communication and interpersonal skills
  • Strong analytical and organizational skills


This role is not eligible for remote work.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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