Social Innovation Manager

Employer
AARP
Location
Washington, DC
Posted
Jan 11, 2023
Closes
Feb 10, 2023
Ref
4028
Industry
Nonprofit
Hours
Full Time
Overview

AARP Foundation works to end senior poverty by helping vulnerable people over 50 build economic opportunity. Our approach emphasizes equitable outcomes for populations that have faced systemic discrimination. We serve all people 50 plus and their families. Through vigorous legal advocacy and evidence-based solutions, and by building supportive community connections, we foster resilience, advance equity and restore hope.

The Social Innovation Manager identifies, recommends, and implements opportunities for new products, services, and approaches to address social problems; formulates and evaluates alternative solutions and/or recommendations to achieve social innovation goals. Develops strategic alliances with external stakeholders to facilitate knowledge sharing, exchange of ideas, and access to funding; partners with cross-functional teams to drive implementation of social innovation programs. Collaborates with management to identify opportunities to streamline processes and develop new procedures that support the business unit/department.

Responsibilities

  • Innovation and development of programs/products through discovery, design, development, delivery, and beyond, at various stages in a product lifecycle.
  • Contribute to the development and management of a Product Management and Program Management capability at the Foundation, including defining a framework for Product Management, and developing tools and processes that will deliver market-ready programs that help the Foundation achieve our strategic goals.
  • Facilitate cross-unit working groups developing solutions and processes where needed.
  • Help identify cross-unit collaboration and optimization of programs to increase impact against the Foundation's strategic goals.
  • Serve as a consultant and advisor to business units, as needed, on product management/program development matters.
  • Manage internal and external teams of developers and stakeholders.
  • Advise and lead teams in conducting user research (e.g. interviews, surveys) with older adults, identify actionable themes/insights for pilot testing and iterative development of our products and programs.
  • Develop product/program design principles and/or attributes that put the user at the center. Collect and analyze data, develop insights, and convert those insights into actionable proposals to address opportunities and threats to Foundation's programs.

Qualifications

  • Bachelor's degree.
  • At least 3 years' experience with product/program management.
  • Experience developing programs/products through discovery, design, and development.
  • Experience with all stages of a product lifecycle.
  • Experience with product and program design principles.
  • Demonstrated verbal communication skills required.

Physical/Mental Demands:
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement and discretion requiring the employee to compare and evaluate various courses of conduct and make a decision (or recommend a decision to be made) after various possibilities have been considered.
  • In-office/open office environment with the ability to work effectively surrounded by moderate noise.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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