Senior Director, Technical Program Management

Capital One
Atlanta, Georgia, United States
Dec 07, 2022
Dec 16, 2022
Full Time
Locations: Sales - GA - Atlanta, United States of America, Atlanta, Georgia

Senior Director, Technical Program Management

The Senior Director, Technical Program Management for Card Tech will be responsible for defining and delivering programs with significant complexity that have broad cross-organizational impact. As part of the Card Core team, you should be excited about building extensible user experiences, services (SaaS, Web etc.) & APIs. You should also be comfortable partnering with other teams to take your platform to the next level.

This role requires a true customer focus (on users, developers and stakeholders), ensuring alignment on platform adoption and onboarding. A deep technical understanding of software engineering best practices, cloud infrastructure, batch and real-time data, machine learning, and the platform-as-a-service operating model is vital. This role requires organizational and people leadership, effective communication, and program management skills, and will partner with all levels of leadership and will build consensus by communicating complex decisions and tough trade-offs towards a north star Card Tech roadmap.

Key Accountabilities:
  • Build and lead a world-class team with a mission to power real-time, intelligent experiences for our customers and associates.
  • Scale the organization to support a key initiative at Capital One. Serve as an evangelist for the TPM function at Capital One, both internally and externally.
  • Manage programs related to development, deployment and operation of our world-class platforms, services and infrastructure that are always available, reliable and secure while adhering to Capital One's platform governance standards, and meeting the growing demand and feature needs of machine learning use cases across our Card Technology organization.

In this role, you will:
  • Partner with appropriate stakeholders across the company to assess software and architectural complexity, estimate data and infrastructure needs, plan capacity, develop program plans and timelines for ongoing and future platform migration and onboarding waves. You will think holistically about technical initiatives and partner with product, engineering, and design teams to think through all business requirements, capabilities needed, and dependencies to be resolved.
  • Work with teams to set program milestones and communicate risks, progress, and launch readiness across all stakeholders and teams. You are able to identify potential technical risks and facilitate discussions to surface and plan mitigation strategies.
  • Lead technology-focused discussions with senior leadership by providing valuable insights and recommendations that guide technology decisions.
  • Drive internal process improvements using data, feedback, and retrospectives.

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:
  • Bachelor's Degree
  • At least 9 years of technical program management experience
  • At least 1 year of software or data engineering experience

Preferred Qualifications:
  • MBA or Master's Degree in a technical field (Computer Science, Software Engineering)
  • 10+ years of technical program management experience
  • 5+ years of experience building scalable products and platforms
  • 5+ years of experience with Agile delivery

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City

- $258,545 and $305,025 for Sr. Director, Technical Program Management

Location is Colorado

- $219,074 and $258,458 for Sr. Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).