Measure Technician

Great Windows Services
Columbia, MD
Dec 06, 2022
Dec 09, 2022
Full Time
For over 20 years, Great Windows Services is the premier installation company of custom-made blinds, shades, draperies and shutters, servicing the greater Baltimore-Washington, DC area, Delaware, Pittsburgh, Pennsylvania and the Florida market. We are the exclusive installation partner for 3 Day Blinds and proudly work with their clients in these areas to complete their window covering projects with exceptional installation services. 3 Day Blinds has been in business for over 40 years and they delight in transforming client homes and workplaces with custom-made window coverings. We do it together and operate as "One Team"A' to exceed client expectations. At Great Windows Services, our unique service approach differentiates us in the industry by offering our clients a personalized "white glove"A' experience. In the end, we are not satisfied unless the client is thrilled! We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.POSITION DUTIES AND RESPONSIBILITIES Visit with customers in their home or business to accurately measure for custom window coverings to company standards. Drive to scheduled appointments in Maryland, Virginia, and Washington DC or surrounding areas. Be willing to listen, give guidance and educate the customer on the application of their window coverings to achieve maximum satisfaction. Engage directly with Sales if the product application that was sold is not in the best interest of the customer based on their window/door configurations. Light install may be required. ATTRIBUTES FOR SUCCESS Communicates effectively with customers and within the company Ability to read and interpret a tape measure accurately Use of a smartphone, tablet and email Drive safely throughout the day Exceptional customer engagement skills Customer service oriented. Familiar with residential service responsibilities Technical aptitude to measure with the utmost accuracy (at least 98% accurate) Time management, to effectively stay on time for scheduled appointments Willingness to learn and adopt to the 3DB Way Exceptional in math for measure specifications purposes REQUIRED Licensed to operate a motor vehicle and driving record is in good standing Ability to cover a wide driving territory on a daily basis Ability to work full-time, following a schedule of Tuesday through Saturday High School or GED required: some college preferred Construction industry Customer service industry